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Telecom Business Support System Architect

2 months ago

Montreal, Quebec, Canada OXIO Full time
Telecom Business Support System Architect

At OXIO, we're revolutionizing the telecom industry with our innovative Telecom-as-a-Service (TaaS) platform. As a Telecom Business Support System (BSS) Architect, you'll play a crucial role in shaping the future of our platform.

Key Responsibilities:
  • Collaborate with cross-functional teams to ensure seamless integration and delivery of products and services that enable our brands to effectively monetize telecommunications services in their markets.
  • Manage BSS cloud-native functions, including Mediation, OCS/CCS, PCRF/PCF, Retail and Enterprise Billing.
  • Develop and implement BSS solutions, CI/CD pipelines, performance and fault management metrics using Kubernetes, AWS EKS, and other cloud-based technologies.
  • Build and maintain strong relationships with our BSS vendors.
  • Explore new features and functions, and present them to the management team for inclusion in our roadmap.
  • Design and document BSS high and low-level design artifacts, covering all major use cases for:
  • Real-Time, Near-Real-Time, and Offline charging models.
  • Consumer/M2M charging models, 2G/3G/4G/5G RAT support.
  • QoS and Gated Control policies.
  • VoLTE, Mobile Broadband interactions.
  • Session and Event-based charging procedures.
  • Telecom mediation.
  • Retail & Wholesale Billing, dunning cycle management, bill formatting, and provisioning.
  • Taxation support.
  • Mediation and back-office integration into Revenue Management, Fraud Management, Analytics, and Reporting.
  • Northbound integration into commercial product catalogs, CRM, and other OMNI channel assets.
  • Develop and execute test plans, cases, and scripts for the BSS systems.
  • Prepare for production deployments.
  • Monitor capacity and resource utilization of the various systems and prepare plans for expansion.
  • Highlight project issues and propose suggestions to improve current processes.
  • Provide training to stakeholders, including NOC, customer care, marketing, product, and engineering teams.
Key Qualifications:
  • Bachelor's Degree in Telecommunication or Computer Science (post-graduate studies are a plus) and 10+ years of core telecommunications network experience.
  • General working knowledge of telecom networks like 2G, 3G, 4G, and 5G NSA/SA.
  • Subject Matter Expert in Mediation (CGF), Charging (OCS/CCS), Policy (PCRF/PCF), and telecom billing.
  • Excellent knowledge of 3GPP policy and charging specifications, along with southbound interfaces such as Diameter Gx, Gy, Gz, Ro, Rf, CAMEL, TAP-In, N5, N7, N40, N28.
  • Hands-on experience working with Kubernetes, AWS EKS, Prometheus, Grafana, FluentD, ElasticSearch, and Kafka.
  • Fluent in English (written and spoken).
  • Strong writing and documentation skills to develop design artifacts, presentations, and status reports.
  • Ability to work under pressure with tight deadlines.
What We Offer:
  • Competitive salary and stock option incentive program.
  • Company-paid healthcare.
  • Flexible work arrangements.
  • Company-sponsored team lunches and company retreats.
  • International organization that enables you to work across boundaries, travel to different locations, and enjoy the dynamics of a rapidly growing startup.
  • A diverse and inclusive team.
  • We welcome applicants from all backgrounds to apply, regardless of race, ethnicity, age, disability status, or other defining characteristics.

At OXIO, we're committed to fostering a diverse, equitable, and inclusive workplace where all employees feel valued and empowered. We believe that diversity in all its forms drives innovation and creativity, and we strive to create an environment that reflects and celebrates the unique backgrounds, perspectives, and talents of our employees. We do not discriminate against any employee or applicant for employment based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law. We are dedicated to providing a work environment free from discrimination and harassment. We are committed to ensuring that all qualified applicants have an equal opportunity to apply for job openings. If you need assistance or an accommodation due to a disability, please contact us at to discuss your specific needs.