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Liability Claims Consultant
3 months ago
Company Overview:
Liberty Mutual Canada is a premier provider of insurance solutions, dedicated to delivering exceptional service and support to our clients. As a subsidiary of a leading global insurance company, we pride ourselves on our ability to manage complex claims effectively and efficiently. Our commitment to fostering a culture of respect, inclusion, and professional growth is at the core of our operations.
Position Overview:
We are seeking a skilled Liability Claims Adjuster to join our dynamic team. This role is pivotal in supporting our Auto and General Liability operations, requiring a solid understanding of both Auto Property Damage and Liability claims.
As a Liability Claims Adjuster, you will play a crucial role in the growth of our Canadian operations. You will manage a diverse range of claims, primarily focusing on Automobile and General Liability, while working with high-profile clients.
Key Responsibilities:
- Conduct thorough analysis, investigation, and evaluation of claims to determine coverage and appropriate resolution.
- Establish and maintain adequate reserves for indemnity and expenses, regularly reviewing them for accuracy.
- Identify and report on claim trends and policy issues to management and underwriting teams.
- Actively engage in the case-resolution process, participating in negotiations and mediations as required.
- Collaborate with brokers, risk managers, and reinsurers to support claims marketing initiatives.
- Facilitate claim reviews with clients to ensure transparency and satisfaction.
- Oversee claims managed by Independent Adjusters to uphold our quality standards.
Qualifications:
- A Bachelor's degree or equivalent experience in a related field.
- 2-3 years of relevant claims experience, particularly in auto and general liability.
- Preference will be given to candidates with a CIP (Chartered Insurance Professional) designation or those pursuing it.
- Strong knowledge of claims handling practices, including coverage issues and product line expertise.
- Excellent verbal and written communication skills.
- Intermediate analytical, decision-making, and negotiation abilities.
- Willingness to travel approximately 20% within the region.
Liberty Mutual Canada is committed to creating an inclusive and accessible workplace where all employees feel valued. We strive to build a workforce that reflects the diverse communities we serve. If you require accommodations during the recruitment process due to a disability, please inform us, and we will work to meet your needs.