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Grocery Department Manager

2 months ago


Vaughan, Ontario, Canada Longo's Full time

Job Summary:

We are seeking a highly motivated and experienced Grocery Department Manager to join our team at Longo's. As an Assistant Grocery Department Manager, you will play a key role in ensuring the smooth operation of our grocery department.

Key Responsibilities:

  • Motivate and mentor Team Members to achieve exceptional customer service and sales results.
  • Support the Grocery Manager in planning and executing departmental goals and objectives.
  • Coach and train Team Members to maintain the highest level of productivity and efficiency.
  • Handle customer and Team Member issues in a professional and courteous manner.
  • Uphold company policies and procedures, including health and safety, food safety, and loss prevention.
  • Merchandise and manage inventory to meet financial objectives.
  • Provide exceptional customer service to all Team Members, Customers, and Vendors.

Requirements:

  • Minimum of 1-year experience in a grocery department with a solid understanding of product knowledge.
  • Strong customer service skills and the ability to build relationships with Team Members and Customers.
  • Ability to lead, coach, motivate, and work in a fast-paced environment.
  • Strong computer skills and ability to quickly learn new systems.
  • Ownership to resolve issues with a sense of urgency.
  • Effective communication and listening skills.
  • Strong creativity skills and ability to create eye-catching displays.
  • Ability to role model and inspire behavior consistent with our values.

Work Environment:

Work is performed in a store retail environment.

Must be available to work days, evenings, and weekends.

Travel is required to support off-site events.