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Animal Control Officer

2 months ago


Montreal, Quebec, Canada St. Hubert's Animal Welfare Center Full time
Job Summary:

As an Animal Control Officer with St. Hubert's Animal Welfare Center, you will play a vital role in providing effective and efficient assistance to animal-related calls within our community. Your primary responsibility will be to assist the public with all animal-related matters in a manner consistent with our organization's values. This includes rescuing domestic and wild animals who may be injured or in dangerous situations, as well as acting as a first responder to all animal-related emergencies.

A relocation benefit of up to $1000 in documented relocation expenses is available to support your transition to our team.

Duties and Responsibilities:
  1. Rescue domestic and wild animals from dangerous situations, as well as picking up sick, injured, and trapped animals and impounding animals, when needed.
  2. Collaborate with local and federal law enforcement agencies and assist with the execution of search warrants, arrest warrants, and evictions as required.
  3. Interact with and educate the public on the responsibility of companion animal ownership, explaining provisions of our organization's animal control policies.
  4. Provide prompt, courteous service to customers inquiring about our shelter policies and programs.
  5. Demonstrate advanced proficiency in our animal management software.
  6. Represent our organization in a professional and courteous manner, providing quality service to the public, volunteers, and employees.
  7. Perform other related duties and special projects as assigned by the Animal Control Manager.
Training and Qualifications:

To be successful in this role, you will need to possess and maintain certification for Chemical Capture, Bite Stick, Pepper Spray (OC), and Euthanasia by Injection (EBI). You will also be required to successfully complete our Animal Control Officers training program within the 90-day probationary period.

  • Knowledge/experience in state/local animal laws and enforcement techniques.
  • Knowledge of and ability to handle domestic, exotic, and wild animals.
  • Possess and maintain a clear criminal background record.
  • Possess and maintain a valid driver's license with a good driving record.
  • Excellent interpersonal skills with a customer service orientation. Ability to communicate effectively, courteously, and professionally with a variety of individuals.
  • Ability to work on-call nights and weekends.
  • Computer literacy with proficient use of programs including Microsoft Office, email, Internet, and database management software.
  • Ability to manage the emotional aspect of work in an animal shelter environment in a positive professional manner.
  • Passion for our organization's mission, for caring for all animals and supporting the public without judgment or bias.
Physical Requirements and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

  • Ability to wear a ballistic vest at all times in the field.
  • Ability to lift 50 pounds unassisted regularly, 50+ pounds assisted.
  • Ability to be comfortable working with cats, dogs, small animals, reptiles, fish, and wildlife.
  • Ability to perform strenuous physical activity on a daily basis.
  • Exposure to deceased, fractious, or aggressive animals; hostile or irate persons; zoonotic diseases; and extreme temperatures.
Education and Experience:
  • A clear criminal background check and current driving record must be made available prior to confirmation of employment.

We offer a comprehensive benefits package including healthcare, vision, dental, and select offerings for pets. Additional information may be provided upon request.

Multilingual candidates are encouraged to apply. A salary premium may be offered for multilingual candidates who demonstrate proficiency in written and oral testing.

We are committed to being an Equal Opportunity Employer and do not discriminate based on race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, citizenship status, or sexual orientation. Accommodations will be provided to qualified individuals requiring them.