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Business Operations Specialist

2 months ago


Ajax, Ontario, Canada Grandview Kids Full time

About Grandview Kids

Grandview Kids is a leading provider of specialized programs and services for children and youth with physical, communication, and developmental needs. Our mission is to inspire possibilities, foster development, and support growth and personal achievement for our clients, caregivers, and team members.

Job Summary

We are seeking a highly skilled Business Operations Specialist to join our team. The successful candidate will be responsible for carrying out a wide range of administrative and accounts receivable functions for our Social Enterprise program. This includes maintaining communication with our Finance and Social Enterprise clinical teams, supporting our Quality Improvement Program (QIP) activities, and participating in education, orientation, and public relations as required.

Key Responsibilities

  • Assist in activities for Social Enterprise and Therapeutic Recreation programs, including client correspondence, intake documentation, and online registration management.
  • Play a key role in receivable account activities, including data entry, tracking, and implementing client financial agreement policies, invoicing, payment processing, and account reconciliations.
  • Screen and respond to internal and external inquiries regarding receivable accounts.
  • Act as a backup to finance and corporate services team members as required for committees and projects.
  • Assist in full-cycle accounting functions for specific business segments.
  • Collect, track, and recognize revenue from facility and pool rentals.
  • Analyze Social Enterprise revenue streams to inform pricing and scheduling decisions.
  • Communicate effectively with all staff, clients, and families in a positive and professional manner.

Requirements

  • University degree in business or a related field.
  • Relevant business certificates or courses, or equivalent experience.
  • 2-3 years of experience in a finance or accounting position.
  • Accounts receivable and/or accounts payable experience required.
  • Knowledge of and ability to learn new accounting application software.
  • Advanced knowledge of Microsoft Excel.
  • Experience working with MS Office, including Word, Outlook, and SharePoint, as well as Point of Sale (POS) systems.
  • Working knowledge of electronic health records systems is an asset.
  • Understanding of Access OAP program and funding requirements is an asset.
  • Strong problem-solving and organizational skills.
  • Ability to set priorities and manage time effectively.
  • Ability to work within multi-disciplinary teams.
  • Valid Ontario Driver's License and reliable vehicle, or alternative transportation.