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Store Leader

2 months ago


Thunder Bay, Ontario, Canada Michael Hill Full time

At Michael Hill, we're committed to creating meaningful relationships with our customers and team members. As a Store Manager, you'll play a key role in delivering exceptional customer experiences and driving sales growth in our Intercity store.

About the Role

We're seeking a customer-centric individual with strong business acumen to lead our team and drive results. As a Store Manager, you'll be responsible for:

  • Developing and implementing sales strategies to achieve business targets
  • Leading and developing a high-performing team to deliver exceptional customer service
  • Maintaining a deep understanding of our products and services to provide expert advice to customers
  • Collaborating with regional and national retail management leaders to drive business growth and improvement
  • Ensuring a safe and inclusive work environment that promotes diversity and inclusion

About You

We're looking for someone with:

  • Proven leadership experience in a sales environment, with a track record of delivering results and developing high-performing teams
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
  • A customer-centric approach, with a focus on delivering exceptional customer experiences
  • Strong business acumen, with the ability to analyze data and make informed decisions
  • Flexibility to work evenings, weekends, and public holidays

About Michael Hill

Michael Hill is a market-leading premium jewellery brand with a strong heritage and commitment to sustainability. We're passionate about creating meaningful relationships with our customers and team members, and we're committed to becoming a more sustainable and ethically responsible business.

We're proud to be a diverse and inclusive workplace, and we welcome applications from candidates from all backgrounds. If you're passionate about delivering exceptional customer experiences and driving business growth, we'd love to hear from you.