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Fashion Stylist
2 months ago
We are seeking a highly motivated and fashion-forward Stylist to join our team at the Eaton Centre. As an AllSaints Stylist, you will be the face of our brand, providing exceptional customer service and styling expertise to our customers.
Key Responsibilities- Style our customers in our latest collections, sharing your detailed product knowledge and providing them with an exceptional brand experience.
- Maintain the store's aesthetic, ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times.
- Handle and respond to first-line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system.
- Empower customers to make service decisions to resolve their issues while retaining their loyalty and trust.
- Work as one team with the same goal, supporting and observing peers, seeking feedback to support growth and development.
- Work in partnership with our specialist customer experience team leaders, receiving coaching on service delivery and ensuring that more complex customer queries are escalated to our specialist teams promptly.
- Friendly and attentive, with excellent communication skills.
- Awareness and knowledge of our brand, style, and brand values.
- Can-do attitude and lots of enthusiasm, with a passion for fashion.
- Good problem-solving techniques and ability to do so with pace, empathy, and sometimes under pressure.
- Tech-savvy, with experience using digital tools and responding to customer queries.
- Excellent attention to detail and a confident communicator.
AllSaints is a global fashion brand with a strong presence in the US and Canada. We are committed to developing diverse teams and creating an environment where everyone feels respected, valued, and able to give their best while contributing to the success of our brand.
BenefitsWe offer a comprehensive Health & Wellbeing Benefits Plan, including medical, dental, vision, and flexible spending accounts. Eligible employees may also choose to enroll family members, including a legal spouse or registered domestic partner.
We are an equal opportunities employer and welcome applications from diverse candidates. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
