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Customer Success Manager

2 months ago


Edmonton, Alberta, Canada Veolia WTS Full time
Job Overview

Are you ready to make a significant impact in the water treatment sector? At Veolia WTS, we are dedicated to fostering a cleaner and more sustainable future by assisting municipalities and industries in effectively managing their resources. We take great pride in our diverse and inclusive workforce, recognizing the valuable contributions of individuals from various backgrounds. We encourage applicants from all walks of life to join us, particularly those who are eager to apply their expertise and problem-solving abilities in our technical roles.

As an Account Manager at Veolia WTS, you will elevate your career while contributing to our mission. We seek candidates with a technical background or formal education in a STEM field, who possess a genuine enthusiasm for environmental sustainability and a consultative approach to customer service.

In the role of Account Manager, you will be instrumental in promoting innovation and sustainability. Collaborating closely with our clients, you will develop advanced equipment and chemical treatment solutions tailored to various industries. Beyond overseeing the sales process, you will act as a technical consultant, identifying customer needs and delivering innovative solutions that enhance energy and water efficiency, increase profitability, and safeguard our natural resources.

Benefits of Joining Our Team:

  • Career Advancement & Global Influence: Propel your career while making a positive impact globally. Enjoy top-notch training, the flexibility of remote work, and opportunities for meaningful travel to learn from industry leaders.
  • Supportive Environment & Compensation: Flourish in a culture that prioritizes safety and support, along with competitive pay and immediate access to comprehensive benefits. Experience flexible work arrangements, incentive programs, and a robust retirement plan that promotes well-being and recognition.
  • Independence & Comprehensive Benefits: Enjoy the freedom of remote work and flexible scheduling, along with extensive travel opportunities across North America. Benefit from a company vehicle for both professional and personal use, reflecting our commitment to employee satisfaction.

Key Responsibilities:

  • Managing Treatment Complexities: Utilize your knowledge and skills to navigate the intricacies of water treatment, ensuring customer safety and compliance with environmental regulations through the use of innovative technologies.
  • Field-Based Engagement: Transition from the office to the field, working on commercial sites with testing equipment and water treatment tools. Embrace proactive problem-solving and innovation.
  • Collaborative Teamwork for Growth: Join a cooperative team, sharing best practices and crafting tailored solutions in daily meetings. Collaborate with colleagues from diverse backgrounds to enhance account growth through exceptional solutions.

Qualifications:

  • Bachelor's Degree or equivalent in Engineering (Chemical, Industrial, or Mechanical), Biology, Environmental Science, Technology, or Chemistry. Equivalent experience in the field is also acceptable.
  • Willingness to work in various environments, including heavy industrial facilities, light manufacturing sites, and commercial properties.
  • Valid driver's license and readiness to travel.

Additional Skills & Abilities:

  • Experience in direct sales, customer service, account management, or industry operations is advantageous.
  • Proficiency in computer applications, including Google Docs, Google Sheets, and Google Slides.
  • Effective communication and technical skills will be beneficial.

We are proud of our diverse and inclusive workforce and are committed to fostering a work environment that values diversity. We believe that the unique perspectives and experiences of our team members contribute to our success and drive innovation. Join us and be part of something meaningful.

As an inclusive organization, Veolia WTS is committed to diversity and gives equal consideration to all applications, without discrimination.