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Compliance Quality Assurance Manager

2 months ago

Calgary, Alberta, Canada Neo Financial Full time
About the Role

We are seeking a highly skilled AML Quality Assurance Lead to join our team at Neo Financial. As a key member of our Compliance department, you will be responsible for executing risk-based and efficient Quality Assurance (QA) Reviews to improve the caliber of investigative and regulatory reporting practices and controls.

Key Responsibilities
  • Implement and maintain quality assurance policies and procedures to continuously enhance Neo's AML programs.
  • Manage the effectiveness of AML practices, including Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), High Risk Client Management, Transaction Monitoring, Unusual Transaction Reports, regulatory reporting to FINTRAC, and associated technologies.
  • Provide periodic reporting to senior management and offer recommendations to remediate quality deficiencies.
  • Develop, implement, and maintain testing and oversight processes to support the Compliance and reporting programs.
  • Create and maintain AML documentation that adheres to internal and external review standards, including Audit and Regulatory review.
  • Stay up-to-date on all things AML, including current banking and regulatory issues, training tools, and audit processes.
  • Participate in and lead certain Compliance projects as needed.
  • Act as the main point of contact for escalations, providing informed observations to identify gaps and trends.
Requirements
  • 5+ years of experience in AML QA, with leadership experience considered a strong asset.
  • Advanced knowledge of Canadian AML legislation, including Financial Transactions Reports Analysis Centre of Canada (FINTRAC), Office of the Superintendent of Financial Institutions (OSFI), and Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA).
  • Certified Anti-Money Laundering Specialist (CAMS), Certified Financial Crimes Specialist (ACFCS) certifications, or equivalent designations, are considered an asset.
  • University degree in Law, Business, Economics, Management, or other relevant fields is an asset.
  • Strong verbal and written communication skills, with the ability to adapt communication to different audiences, including senior management.
  • Strategic thinking, with an understanding of how risk strategies impact the big picture.
  • Collaborative approach, with the ability to engage with key stakeholders.
  • Experience in a fast-paced environment, with competing priorities, uncertain outcomes, and iteration.
What We Offer

At Neo Financial, we offer a dynamic and challenging work environment, with opportunities for professional growth and development. Our team members earn meaningful equity in the company through stock options, and we are committed to creating an inclusive climate where everyone can thrive.

We believe in equal opportunity and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.