Retail Sales Associate

1 week ago


PointeClaire, Quebec, Canada Indigo Books & Music Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, driving sales, and maintaining a high level of product knowledge.

Key Responsibilities

  • Customer Service
    • Provide exceptional customer service to all customers, ensuring a positive and engaging shopping experience
    • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Sales and Merchandising
    • Drive sales by maintaining a high level of product knowledge and making recommendations to customers
    • Merchandise products in a visually appealing and organized manner, ensuring a seamless shopping experience
  • Store Operations
    • Support daily store operations, including opening and closing procedures, inventory management, and visual merchandising
    • Participate in visual merchandising and store displays to create an engaging and inviting store environment
  • Teamwork and Communication
    • Collaborate with colleagues to achieve sales goals and provide exceptional customer service
    • Communicate effectively with colleagues and management to ensure seamless store operations

Requirements

  • Experience
    • Previous retail experience, preferably in a customer-facing role
  • Skills
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and adapt to changing situations
    • Basic math skills and accuracy with handling cash and operating a point-of-sale system
  • Physical Demands
    • Ability to stand for long periods, move freely around the store, and lift up to 40 pounds

What We Offer

  • Competitive Compensation and Benefits
    • Competitive hourly wage and opportunities for advancement
    • Eligibility for benefits, including medical, dental, and vision coverage
  • Opportunities for Growth and Development
    • Training and development programs to enhance skills and knowledge
    • Opportunities for advancement and career growth within the company


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