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Security Transformation Specialist

2 months ago


Ottawa, Ontario, Canada Snyk Full time
About the Role

Snyk is a developer security platform that empowers development teams to secure their code, dependencies, containers, and cloud infrastructure. We're seeking a skilled Technical Success Manager to join our Customer Solutions Organization and help our growing customer base achieve their security goals.

Key Responsibilities
  • Collaborate with customers to design and execute customized onboarding programs that drive security program success.
  • Develop and maintain trusted relationships with engineering and security leaders to identify business value opportunities and expand product adoption.
  • Advocate for customer needs across Sales, Product, Support, and other teams to identify expansion opportunities and mitigate risks.
  • Prepare and facilitate business review meetings, training sessions, product feedback/roadmap reviews, and other strategic customer interactions.
Requirements
  • 3+ years of experience in a customer-facing role, engaging with customer executives, technologists, and/or partners to solve business problems with advanced technologies.
  • Proven track record of thought leadership, business case development, and successful program completion.
  • Exceptional organization and time-management skills, with the ability to effectively manage across competing priorities.
  • Strong communication skills, with the ability to influence a range of personas, from end-users to executives.
  • Prior experience in a direct or matrixed role leading technical and non-technical transformation project teams.
About Snyk

Snyk is a developer security platform that makes it easy for development teams to find, prioritize, and fix security vulnerabilities in code, dependencies, containers, and cloud infrastructure. We're committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place.