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Tour Director

1 month ago

Edmonton, Alberta, Canada FLYRO Full time
Job Title: Tour Director

FLYRO is seeking a skilled Tour Director to lead our guided tours and provide exceptional customer service to our clients. As a Tour Director, you will be responsible for ensuring a seamless and enjoyable experience for our guests, while also promoting the local culture and history.

Key Responsibilities:
  • Confirm transportation and accommodation reservations
  • Collect administration or entrance fees
  • Co-ordinate recreation activities
  • Resolve itinerary and other problems
  • Assist clients with check-in procedures for accommodation and/or transportation
  • Co-ordinate activities with local tour guides or leaders of performance groups
  • Provide information on tipping customs, currency exchange rates, metric conversion and other details
  • Sell souvenirs
  • Assist clients/guests with special needs
  • Conduct guided tours of museums, gallery exhibitions and historical, heritage and other sites, answer inquiries and provide information
Requirements:
  • 7 months to less than 1 year of experience
  • Permanent employment
  • English language proficiency
  • 32 to 40 hours per week
Support for Newcomers and Refugees:
  • Recruit newcomers and/or refugees who were displaced by a conflict or a natural disaster
  • Support newcomers and/or refugees with foreign credential recognition