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Event Services Associate
3 months ago
Join Our Team as a Customer Experience Representative
Part-time - Flexible shifts during events, primarily evenings and weekends
City of Medicine Hat
In Medicine Hat, you will discover a remarkable quality of life paired with an affordable cost of living. At the City of Medicine Hat, you will face exciting challenges as part of a dedicated team making a positive impact in our community.
Are you enthusiastic about providing outstanding customer service? Do you excel in a lively and inviting atmosphere? If this resonates with you, we have an ideal role available. Our Customer Experience Representatives are integral members of a dynamic team focused on crafting unforgettable experiences for our visitors. With adaptable scheduling options, representatives work on an as-needed basis during events such as sports games, concerts, and various entertainment occasions, mainly during evenings and weekends.
Key Attributes of Our Ideal Candidate
- Exemplary customer service skills with effective communication abilities.
- Welcoming demeanor: Greet and assist visitors with warmth, ensuring a positive initial impression.
- Commitment to Service Excellence: Deliver exceptional service, addressing questions and concerns with enthusiasm and professionalism.
- Facility Support: Help maintain a clean and inviting environment, ensuring visitors feel comfortable and valued.
- Creative Problem Solver: Address visitor concerns promptly, finding innovative solutions to enhance satisfaction.
- Team Player: Collaborate closely with colleagues to provide a seamless and enjoyable experience for all.
- Strong Communication Skills: Excellent verbal communication skills for effective interaction with visitors and team members.
- Technical Proficiency: Capable of monitoring and operating security systems, cash registers, computers, and relevant software.
- Attention to Detail: Basic math skills and familiarity with accounting practices.
Qualifications
- Completion of Grade 12 or equivalent high school diploma.
- One (1) to three (3) months of experience in customer service, including cash and credit transaction handling.
Why Work With Us?
- Make an Impact: Contribute to the growth and development of our team, fostering a culture of continuous learning and professional growth.
- Collaborative Atmosphere: Work alongside dedicated professionals committed to excellence and positive change.
- Career Advancement: Access ongoing training, development programs, and opportunities for career progression.
- Competitive Compensation: Starting at $17.95/hour.
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