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Event Services Associate

3 months ago


Medicine Hat, Alberta, Canada City of Medicine Hat Full time

Join Our Team as a Customer Experience Representative

Part-time - Flexible shifts during events, primarily evenings and weekends

City of Medicine Hat

In Medicine Hat, you will discover a remarkable quality of life paired with an affordable cost of living. At the City of Medicine Hat, you will face exciting challenges as part of a dedicated team making a positive impact in our community.

Are you enthusiastic about providing outstanding customer service? Do you excel in a lively and inviting atmosphere? If this resonates with you, we have an ideal role available. Our Customer Experience Representatives are integral members of a dynamic team focused on crafting unforgettable experiences for our visitors. With adaptable scheduling options, representatives work on an as-needed basis during events such as sports games, concerts, and various entertainment occasions, mainly during evenings and weekends.

Key Attributes of Our Ideal Candidate

  • Exemplary customer service skills with effective communication abilities.
  • Welcoming demeanor: Greet and assist visitors with warmth, ensuring a positive initial impression.
  • Commitment to Service Excellence: Deliver exceptional service, addressing questions and concerns with enthusiasm and professionalism.
  • Facility Support: Help maintain a clean and inviting environment, ensuring visitors feel comfortable and valued.
  • Creative Problem Solver: Address visitor concerns promptly, finding innovative solutions to enhance satisfaction.
  • Team Player: Collaborate closely with colleagues to provide a seamless and enjoyable experience for all.
  • Strong Communication Skills: Excellent verbal communication skills for effective interaction with visitors and team members.
  • Technical Proficiency: Capable of monitoring and operating security systems, cash registers, computers, and relevant software.
  • Attention to Detail: Basic math skills and familiarity with accounting practices.

Qualifications

  • Completion of Grade 12 or equivalent high school diploma.
  • One (1) to three (3) months of experience in customer service, including cash and credit transaction handling.

Why Work With Us?

  • Make an Impact: Contribute to the growth and development of our team, fostering a culture of continuous learning and professional growth.
  • Collaborative Atmosphere: Work alongside dedicated professionals committed to excellence and positive change.
  • Career Advancement: Access ongoing training, development programs, and opportunities for career progression.
  • Competitive Compensation: Starting at $17.95/hour.

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