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Retail Operations Supervisor

2 months ago


Cowansville, Quebec, Canada Uniprix Full time

Are you a driven individual with a passion for customer service and team leadership?

Uniprix is seeking a dedicated Retail Operations Supervisor to join our Cowansville store. In this role, you will play a vital part in ensuring the smooth operation of our pharmacy retail environment.

  • Your Responsibilities:
    • Lead and motivate a team of sales associates, fostering a positive and collaborative work atmosphere.
    • Maintain a well-organized and visually appealing store layout, ensuring merchandise is stocked and displayed effectively.
    • Provide exceptional customer service, assisting customers with product inquiries, resolving issues, and creating a welcoming shopping experience.
    • Process transactions accurately and efficiently, handling cash registers, refunds, and other financial duties.
    • Oversee daily operations, including opening and closing procedures, inventory management, and adherence to company policies and procedures.

Your Qualifications:

  • Minimum of two years of experience in a similar retail supervisory role, preferably within the pharmacy industry.
  • Proven ability to lead and motivate teams, delegate tasks effectively, and provide constructive feedback.
  • Strong communication and interpersonal skills, with a customer-centric approach.
  • Proficiency in Microsoft Word and Excel. Familiarity with SIR cash register systems is an asset.