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Sales and Operations Manager
2 months ago
We are seeking a highly skilled and experienced Retail Sales Manager to join our team at Coast Building Supplies Ltd. As a key member of our management team, you will be responsible for leading our sales and operations efforts to drive business growth and customer satisfaction.
Key Responsibilities- Staff Management: Lead and manage a team of sales staff to achieve sales targets and provide excellent customer service.
- Market Research: Conduct market research and analysis to identify trends, opportunities, and challenges in the retail market.
- Merchandise and Services: Determine the merchandise and services to be sold, including product selection, pricing, and inventory management.
- Marketing Strategies: Develop and implement effective marketing strategies to promote our products and services.
- Financial Management: Plan and manage budgets, monitor revenues and expenses, and make informed business decisions.
- Customer Service: Ensure that all customers receive excellent service, including resolving issues and complaints in a timely and professional manner.
- Performance Reviews: Conduct regular performance reviews with sales staff to provide feedback and coaching.
- Operational Management: Plan, organize, direct, control, and evaluate daily operations to ensure efficiency and effectiveness.
- Education: Bachelor's degree in a related field.
- Experience: 1 year to less than 2 years of experience in a retail sales management role, or equivalent experience.
- Language: Fluency in English.
