Room Attendant
2 months ago
Job Summary
We are seeking a detail-oriented and organized individual to join our housekeeping team as a Room Attendant at New Castle Hotels & Resorts. As a key member of our housekeeping team, you will be responsible for maintaining clean and attractive guestrooms, ensuring a high level of customer satisfaction.
Responsibilities
- Maintain Clean and Attractive Guestrooms - Ensure guestrooms meet or exceed hotel standards by making beds, changing linens, cleaning, dusting, polishing, and vacuuming.
- Focus on Details - Ensure windows are shining, towels are folded correctly, supplies are restocked, closets are neat and clean with the right amount of hangers, etc.
- Be Organized - Ensure your housekeeping closet and cart area are ready to go.
- Be a Team Player - Help your coworkers by pitching in, training new staff, participating in department events.
- Be a Housekeeping Ambassador - Share a warm greeting and a smile with all guests you encounter.
- Be a Safety & Security Agent - Follow hotel safety and security policies and procedures, anticipate problems, and call management as needed.
Requirements
- Basic English Communication Skills - Ability to communicate effectively with guests and colleagues.
- Medium Work - Ability to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
- Physical Abilities - Ability to bend, stretch, twist, or reach with your body and arms, work under variable temperatures and noise levels.
- Visual Abilities - Ability to see details at close range.
- Ability to Stand for Long Periods - Ability to stand for long periods of time without sitting or leaning.
- Ability to Multi Task - Ability to perform multiple tasks simultaneously.
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