Project Manager

4 weeks ago


Abbotsford, British Columbia, Canada BELFOR Full time
Job Title: Project Manager

At Belfor, we are seeking a highly skilled and experienced Project Manager to join our team. As a Project Manager, you will be responsible for managing and overseeing all emergency and restoration related services provided by our company.

Key Responsibilities:
  • Create, review, and edit estimates pursuant to Belfor estimating standards, insurance compliance service level agreements (SLA), and creation of accurate floor plans in Xactimate sketch.
  • Work under time constraints to meet specific timelines and ensure all protocols are followed as it relates to insurance, legislation, or division-specific requirements.
  • Upload, monitor, revise, and update estimates and noting system in internal and external systems.
  • Secure work authorizations and deposits to commence projects in accordance with office policies and protocols.
  • Manage and oversee all projects, including residential, marine, commercial, and industrial projects.
  • Manage high-risk, high-exposure, and/or complex projects.
  • Ensure scope of work is being followed as per quoting process to ensure accurate timelines and project budgets are achieved.
  • Attend all site meetings as required to initiate and maintain the proper management liaison between customers, subcontractors, consultants/engineers, and all insurance company representatives.
  • Communicate professionally with customers, subcontractors, and insurance companies; coordinate and schedule all appointments with customers and clients.
  • Provide technical explanations to clients, adjusters, consultants, and others.
  • Coordinate all work duties in the field, job starts, and schedules with all personnel, including subcontractors.
  • Provide constructive feedback and direction to complete projects on time and on budget.
  • Ensure applicable permits are in place, and meet with inspectors as required.
  • Coordinate and attend after-hours emergency jobs to ensure services are completed as required.
  • Work in conjunction with the Safety Coordinator to ensure all areas of safety are covered off in the quote and proposal process.
  • Review and approve project-based invoices for payment.
  • Ensure a certificate of completion is obtained on all projects and submitted/uploaded with invoicing.
  • Submit interim and end of project billing.
  • Participate in collection efforts on all outstanding accounts.
  • Provide excellent customer service.
  • Work under time constraints to meet specific timelines and ensure attention to detail and a keen sense of safeguarding other people's property and information.
  • Will practice good housekeeping at all times to ensure a safe and non-cluttered worksite.
  • Participate in and demonstrate an understanding of safety principles and practices; follow all safety policies and procedures to support a safe working environment, including safe operation of machines and equipment.
  • Comply with all Belfor policies and procedures, as well as legislative requirements.
  • Proactively communicate job site conditions and concerns that may or are affecting completion of the job to the appropriate person.
Responsibilities:
  • Human Resources: Maintain employee confidentiality and performance management by coaching, leading, mentoring, and motivating employees.
  • Safety: Verify all Belfor documents are completed accurately; maintaining employee records and compliance; ensuring compliance of all employees and subcontractors with local laws and Belfor policy at all Belfor locations and job sites.
  • Accountability: Ability to identify measures of performance and actions needed to improve or correct performance, ensuring accuracy and documentation.
  • Communication: Ability to communicate effectively and professionally with our staff and customers, both verbal and written.
  • Leadership: Ability to delegate, set expectations, and monitor progress of all direct reports.
  • Time Management: Proven ability to multi-task in a fast-paced office environment.
Qualifications:
  • Post-secondary courses and/or certification in Construction, Business/Project Management; and/or working towards PMP certification preferred.
  • 3+ years of experience in a similar role.
  • Construction/Restoration/Insurance (Residential, Commercial, and Industrial) experience preferred.
  • Sales experience in related fields, including upgrades/changes to existing contracts.
  • Experience with Xactimate and XactAnalysis preferred.
  • Experience with site-specific safety plans.
  • Extensive knowledge of construction trades.
  • Hazardous material identification, including asbestos, lead paint, mold, and IICRC unsanitary categories 2, 3, and Special Situations.
  • Solid working knowledge of building codes and regulatory agencies.
  • Knowledge of project management principles and practices.
  • Excellent time management skills, having the ability to meet deadlines under pressure.
  • Excellent critical thinking, decision-making, and problem-solving skills.
  • Comprehensive understanding of customer service, principles, and practices.
  • Eligible to operate a motor vehicle per Belfor's vehicle policy.
  • Self-directed, takes initiative, with the ability to work within a team or independently as needed.
  • Strong written and verbal communication skills.
  • Proven ability to multi-task in a fast-paced environment.
  • Intermediate computer and/or tablet/iPad experience with Microsoft Office programs such as Excel, Word, and Google Suite, JD Edwards experience an asset.
  • Willing to work evenings, on call, and weekends when requested.
  • Travel may be required.
  • Criminal Record Check.
Physical Demands:
  • Frequent lifting from 5-40 lbs, unassisted (from 35-65% of the time).
  • Occasional lifting from 41 lbs +, assisted (up to 50% of the time).
  • Access and mobility in tight spaces.
  • Fit Testing – half and full face mask as needed, annual certification required.
  • Working at Heights – over 5 feet, periodically.
  • Sustained periods of standing, sitting, walking, bending, and kneeling.

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