Food Service Operations Manager

3 months ago

Abbotsford, British Columbia, Canada Super Punjab Sweet House Full time
Position Overview

The Food Service Operations Manager is responsible for overseeing the daily activities of our establishment, ensuring a high standard of service and operational efficiency.

Qualifications
  • Education: Completion of a college, CEGEP, or other non-university certificate or diploma from a program lasting 1 to 2 years.
Key Responsibilities
  • Analyze revenue streams to assess labor costs.
  • Evaluate and enhance staff performance.
  • Organize and plan daily operational tasks.
  • Recruit and onboard new team members.
  • Supervise and guide staff in their roles.
  • Decide on the types of services to be provided and establish operational protocols.
  • Negotiate contracts with suppliers for food and other necessary items.
  • Engage with clients regarding catering services or facility usage.
  • Address and resolve customer complaints or issues.
  • Deliver exceptional customer service.
Experience Requirements
  • Minimum of 1 year to less than 2 years of relevant experience.
Diversity and Inclusion Initiatives

We are committed to fostering an inclusive workplace and offer various mentorship and coaching programs for:

  • Persons with Disabilities: Mentorship and networking opportunities.
  • Newcomers and Refugees: Programs pairing them with experienced staff.
  • Youths: Mentorship and coaching opportunities.
  • Veterans: Support through mentorship and networking.
  • Indigenous People: Mentorship and coaching initiatives.
  • Mature Workers: Opportunities for mentorship and coaching.
  • Visible Minorities: Mentorship programs connecting them with experienced employees.
Job Details
  • Employment Type: Permanent
  • Working Language: English
  • Work Hours: 35 to 40 hours per week

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