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Event Coordinator
2 months ago
We are seeking a highly skilled and organized Event Manager to join our team at Marriott International. As an Event Manager, you will be responsible for coordinating and executing events of average complexity, ensuring seamless turnover from sales to service and back to sales. You will work closely with sales, property departments, and customers to deliver exceptional customer service and maximize revenue opportunities.
Key Responsibilities- Coordinate event logistics and operations, ensuring accuracy and adherence to established procedures.
- Manage group room blocks and meeting space for assigned groups, identifying operational challenges and developing alternative solutions.
- Act as liaison between field salesperson and customer throughout the event process, participating in customer site inspections and assisting with the sales process as necessary.
- Deliver excellent customer service, empowering employees to provide exceptional service and setting a positive example for guest relations.
- Oversee customer experiences from file turnover through the post-event phase, following up with customers and responding to guest problems and complaints.
- Lead formal pre-event and post-event meetings, facilitating various meetings as necessary, and conducting bill reviews with clients prior to processing the final bill.
- Assist in the sales process and revenue forecasting for customer groups, up-selling products and services throughout the event process.
- Forecast group sleeping rooms and event revenue, conducting human resources activities, and performing other duties as assigned to meet business needs.
- High school diploma or GED, with 2-5 years of experience in event management or a related professional area.
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major, with at least 1 year of experience in event management or a related professional area.
Marriott International offers a competitive salary range of $46,000 to $60,000 annually, as well as opportunities for career growth and development. We are an equal opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Delta Hotels Quebec takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance.
