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Senior Operational Efficiency Advisor

2 months ago

Montreal, Quebec, Canada Desjardins Full time

As a Senior Operational Efficiency Advisor at Desjardins, you play a pivotal role in shaping and refining business processes and operations to drive operational excellence.

You lead the development of complex and innovative projects, leveraging your deep understanding of your specialized area to deliver impactful results. Your expertise extends to providing strategic guidance and recommendations on operationally and conceptually challenging initiatives, requiring a comprehensive grasp of the organization and its business lines.

Collaboration is paramount in this role, as you frequently interact with stakeholders across diverse departments. Your exceptional interpersonal skills enable you to effectively navigate these interactions and foster strong working relationships.

You serve as a trusted advisor and subject matter expert, providing valuable insights and guidance to decision-making bodies.

Key Responsibilities:
  • Provide strategic counsel to clients and partners, assisting them in positioning, planning, developing, executing, and monitoring key projects and initiatives.
  • Develop and maintain policies, standards, models, and programs that support your unit's strategic objectives.
  • Identify, analyze, and diagnose critical issues, formulating recommendations for decision-making bodies.
  • Stay abreast of industry trends within your specialized area, anticipating future developments and providing insightful recommendations.
  • Represent your unit effectively before decision-making bodies.
  • Advocate for Desjardins's interests when negotiating agreements with external partners and organizations.