Tenant Support Specialist

1 month ago


Vancouver, British Columbia, Canada BC Housing Full time

Job Summary

The Tenant Support Worker plays a vital role in supporting tenants to achieve their goals and improve their quality of life. This position requires a strong understanding of social issues, community resources, and the Residential Tenancy Act.

Key Responsibilities

  • Provide emotional support and guidance to tenants to help them overcome challenges and achieve their goals.
  • Develop and maintain positive relationships with tenants, internal teams, and external community partners.
  • Facilitate access to community resources and services to support tenants' needs.
  • Work collaboratively with tenants to develop and implement plans to address housing stability and other social issues.
  • Provide crisis intervention, mediation, and conflict resolution services as needed.

Requirements

  • Diploma in community social service, health care delivery, community mental health, or other relevant fields.
  • Considerable experience in direct supportive counselling with diverse populations.
  • Strong knowledge of current social issues, community resources, and the Residential Tenancy Act.
  • Ability to build and maintain professional relationships with tenants and internal teams.
  • Strong analytical, problem-solving, and time management skills.
  • Valid Class 5 BC driver's license and access to a reliable vehicle.

What We Offer

BC Housing is committed to creating a diverse and inclusive workplace. We welcome applications from Indigenous candidates and encourage them to connect with an Indigenous team member to discuss the recruitment process and our workplace.



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