Tenant Support Specialist
1 month ago
Job Summary
The Tenant Support Worker plays a vital role in supporting tenants to achieve their goals and improve their quality of life. This position requires a strong understanding of social issues, community resources, and the Residential Tenancy Act.
Key Responsibilities
- Provide emotional support and guidance to tenants to help them overcome challenges and achieve their goals.
- Develop and maintain positive relationships with tenants, internal teams, and external community partners.
- Facilitate access to community resources and services to support tenants' needs.
- Work collaboratively with tenants to develop and implement plans to address housing stability and other social issues.
- Provide crisis intervention, mediation, and conflict resolution services as needed.
Requirements
- Diploma in community social service, health care delivery, community mental health, or other relevant fields.
- Considerable experience in direct supportive counselling with diverse populations.
- Strong knowledge of current social issues, community resources, and the Residential Tenancy Act.
- Ability to build and maintain professional relationships with tenants and internal teams.
- Strong analytical, problem-solving, and time management skills.
- Valid Class 5 BC driver's license and access to a reliable vehicle.
What We Offer
BC Housing is committed to creating a diverse and inclusive workplace. We welcome applications from Indigenous candidates and encourage them to connect with an Indigenous team member to discuss the recruitment process and our workplace.
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