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Restaurant Operations Manager

2 months ago

Lacombe, Canada Lacombe bar and Steakhouse Full time
Restaurant Manager Job Description

Lacombe bar and Steakhouse is seeking a skilled Restaurant Manager to lead our team and drive business growth. As a key member of our management team, you will be responsible for overseeing daily operations, managing staff, and ensuring exceptional customer service.

Key Responsibilities:
  • Budget Analysis and Management: Analyze financial data to identify areas for improvement and implement strategies to boost profits.
  • Staff Performance Monitoring: Regularly assess staff performance and provide constructive feedback to ensure high standards are met.
  • Daily Operations Planning: Plan and organize daily operations, including staff scheduling, inventory management, and customer service.
  • Customer Service: Provide exceptional customer service, addressing complaints and concerns in a professional and timely manner.
  • Team Supervision: Supervise a team of 3-4 staff members, providing guidance and support to ensure they meet their responsibilities.
Requirements:
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 1-2 years.
  • Experience: 2-3 years of experience in a similar role.
  • Skills: Strong leadership and communication skills, with the ability to analyze financial data and make informed decisions.
Work Environment:

Fast-paced environment with repetitive tasks, requiring attention to detail and excellent organizational skills.

Personal Suitability:
  • Accurate: Ability to maintain accurate records and reports.
  • Client Focus: Strong customer service skills, with a focus on delivering exceptional experiences.
  • Excellent Oral Communication: Ability to communicate effectively with staff, customers, and management.
  • Organized: Strong organizational skills, with the ability to prioritize tasks and manage time effectively.
  • Reliability: Ability to work independently and as part of a team, with a strong commitment to reliability and accountability.
  • Team Player: Ability to work collaboratively with staff and management to achieve business objectives.