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Information Technology Specialist

2 months ago

Delta, British Columbia, Canada Ying Da Enterprises Group Inc Full time
About the Role

We are seeking a highly skilled Information Technology Specialist to join our team at Ying Da Enterprises Group Inc. As a key member of our IT department, you will be responsible for providing technical support and assistance to our users.

Key Responsibilities
  • Technical Support: Provide assistance to users experiencing difficulties with computer systems and networks.
  • Network Administration: Give access to computer networks, report on performance, and perform Web-server backup and recovery operations.
  • Problem-Solving: Consult user guides, technical manuals, and other documents to research and implement solutions.
  • Training and Development: Provide advice and training to users in response to identified difficulties.
  • Incident Management: Collect, organize, and maintain a problems and solutions log for use by other technical support analysts.
  • Software Development: Participate in the redesign of applications and other software.
Requirements
  • Education: College/CEGEP degree or equivalent experience.
  • Experience: 2 years to less than 3 years of experience in a related field.
  • Language: English language proficiency.
  • Work Hours: 35 to 40 hours per week.