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Disability Benefits Coordinator

2 months ago

Oakville, Ontario, Canada Axis Communications Full time

The Disability Program Specialist position is now available within our Total Rewards team. This role is essential in managing the disability and leave programs across North America, ensuring seamless support for employees and collaboration with various stakeholders.

Position Overview

In this role, you will be responsible for the daily administration of disability and leave programs, serving as a vital resource for employees, HR Business Partners, and management. Your expertise will help identify areas for improvement and enhance the overall effectiveness of our programs.

Key Responsibilities
  • Oversee the administration of all aspects of leave of absence programs, including disability leaves and other company-specific policies.
  • Act as the primary contact for inquiries related to leave, providing accurate information and guidance to employees and managers.
  • Review and assess leave requests to ensure compliance with relevant laws and organizational policies.
  • Collaborate with employees and external providers to manage documentation and facilitate smooth transitions back to work.
  • Serve as a subject matter expert on disability-related issues, including short-term and long-term disability.
  • Partner with external vendors to enhance the management of leave and disability programs.
  • Maintain comprehensive and confidential records related to leave and disability cases.
  • Stay informed about applicable laws and regulations to ensure compliance and update policies as necessary.
  • Provide training and support to HR colleagues and management on leave and disability processes.
  • Conduct analysis and reporting on leave programs to identify opportunities for enhancements.
  • Support initiatives aimed at promoting wellness and work-life balance within the organization.
Qualifications
  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • Previous experience in managing leave and disability programs, preferably in a similar industry.
  • Strong knowledge of leave laws and regulations.
  • Excellent communication skills, both written and verbal.
  • Detail-oriented with strong organizational and analytical abilities.
  • Ability to handle sensitive information with discretion.
  • Collaborative approach with a focus on customer service.
  • Proficiency in HR information systems and leave management software.
  • Familiarity with Microsoft Office products, particularly Excel.
  • Commitment to continuous learning and staying updated on industry trends.

Our organization is dedicated to providing accommodations for individuals with disabilities throughout the recruitment process. We are committed to ensuring that all candidates receive the necessary support to participate fully in the selection process.