Senior Internal Communications Advisor

3 weeks ago

Nova Scotia, Canada Medavie Blue Cross Full time
Job Title: Senior Internal Communications Advisor

Medavie Blue Cross is seeking a highly skilled Senior Internal Communications Advisor to join our team. As a key member of our Talent and Communications department, you will play a critical role in developing and executing internal communications strategies that drive business objectives and engage employees across our organization.

Main Responsibilities:
  • Maintain a big picture view of the organization, issues, and/or topics of relevancy and contribute to the creation and execution of internal communications strategies and tactics in support of business objectives across Medavie, Medavie Blue Cross, and Medavie Health Services.
  • Provide advice and support on strategic internal communications; develop relationships with various business partners and senior leaders across the organization.
  • Contribute to the evolution of our corporate digital strategy.
  • Develop and report on key performance indicators for internal communications activities.
  • Oversee, write, and edit content for internal communications, including email, speaking remarks & scripts for employee events, presentations/materials for management meetings, intranet updates, and articles.
  • Recommend/lead best practices for communicating change initiatives for the organization with particular focus on reach within a hybrid work environment.
  • Manage the internal cascade process to effectively share relevant corporate news at all levels and provide counsel on suitable timing.
  • Coordination and support of virtual internal senior leadership meetings and all-hands sessions.
  • Supports design and translation requirements for internal communications needs, working with creative services and translation teams.
Required Qualifications:
  • Post-secondary education in Communications, Public Relations, or other related field and five+ years related experience.
  • Exceptional written communication skills, including editing, proofreading, and attention to detail.
  • A storyteller with an ability to take complex information and distill into digestible, engaging, informative pieces for employees; ability to modify writing tone and voice.
  • Up-to-date understanding of innovations in internal communications practices, particularly new platforms/digital channels.
  • Experience using corporate Intranet software (build/maintain).
  • Strong understanding of change management theory and practice.
  • Ability to deal with highly confidential and sensitive subjects/issues in a professional manner.
  • Solid time management skills, with the ability to balance multiple priorities and produce materials to meet tight deadlines.
Other Key Skills:
  • Team player with a strong focus on supporting colleagues, trying new approaches, and delivering results.
  • Strong interpersonal, project management, and relationship-building skills with an ability to work with multi-stakeholder teams in a fast-paced environment, across locations, and operating companies; responds to requests quickly and professionally.
  • A self-starter and problem-solver who works well independently and as part of a geographically dispersed, virtual team.
  • Understanding of best practices to communicate across a diverse, hybrid employee-base.
  • Share a love for online communications with an aptitude for technology.
  • Strong understanding of change management theory and practice.
  • Advanced skills with MS Word, Excel, and PowerPoint and Webex.
  • Flexible to work outside of normal hours and open to occasional travel.
  • Bilingualism (French & English) is considered an asset for this position but not mandatory.

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