Senior Pharmacy Operations Manager

3 weeks ago

Winnipeg, Manitoba, Canada https:www.energyjobline.comsitemap Full time
Job Title: Senior Pharmacy Operations Manager

At Loblaw Pharmacy, our Vision is to increase access to personalized healthcare, delivering optimal patient health outcomes and improving quality of life in a convenient, community pharmacy setting, helping Canadians Live Life Well.

Job Summary:

We are seeking a highly experienced Senior Pharmacy Operations Manager to lead and develop our team of Directors, who in turn lead and develop our in-store teams. As a key member of our leadership team, you will be responsible for the operations of 56+ Pharmacies in Manitoba, Saskatchewan, and Northern Ontario.

Key Responsibilities:
  • Lead and develop a team of Directors to coach, develop, and actively drive the success of the pharmacy, ensuring a safe and effective pharmacy practice that provides exceptional patient care.
  • Full P&L accountability for pharmacies within Loblaw Companies Ltd., investigating, understanding, reviewing, and identifying critical P&L components such as labour, inventory, growth opportunities, etc.
  • Continuous talent development of Pharmacy Directors as it relates to the multifaceted pharmacy market and leadership.
  • Drive a positive, performance culture where colleagues feel accountability and ownership to impact a positive difference each day.
  • Monitor and review weekly sales projections, labour and workflow, shrink, inventory, training, professional services, quality assurance, promotional programs, store presentation, and project rollouts with Directors.
  • Consistent communication with Directors to keep them updated on the implementation of programs and initiatives, accountabilities, and provincial pharmacy regulatory changes.
  • Lead and advise the timely execution of Pharmacy projects, initiatives, monthly department plans, and rollouts.
  • Support and assist Directors with development/projects, set-up of all new store openings and expansions.
  • Assess and communicate feedback on projects, support programs, or layout concerns to central teams.
  • Regular dialogue with the enterprise pharmacy team and Ops VP, relative to upcoming promotions, staffing, service, and store-specific commitments.
  • Competitive monitoring of Pharmacy retail environment in respective provinces to ensure Loblaw pharmacies are the industry leaders.
  • Apply expertise on provincial and federal pharmacy regulations as well as standard operating procedures and policies.
  • Promote representation on provincial regulatory bodies and advocacy groups (applicable associations).
  • Share insights into the competitive landscape with the enterprise pharmacy team (fees, market share, pricing, volumes, programs, promotions, pharmacy talent).
Requirements:
  • 10+ years of progressive, management-related experience.
  • Bachelor of Science, Pharmacy; MBA preferred.
  • Understanding of retail pharmacy processes.
  • Proven understanding of Pharmacy Landscape and Retail Industry.
  • Strong existing/collaborative relationships with regulatory and advocacy partners.
  • Demonstrated skills in relationship building and influencing to achieve results.
  • Regular travel is required, often requiring overnight stays.

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