Financial Services Specialist

2 months ago

Montreal, Quebec, Canada Desjardins Full time

Financial Services Specialist

**Job Summary**

As a Financial Services Specialist at Desjardins, you will play a key role in developing and maintaining lasting business relationships with members and clients. Your primary responsibility will be to listen to their needs, offer advice that fits their financial situation, and help them choose appropriate solutions to meet their financial goals.

**Key Responsibilities**

* Advise members and clients on the best strategies and work with them to identify expected results.
* Manage business relationships, assess member/client satisfaction, and service quality, follow up, and identify areas for improvement.
* Stay up-to-date on the financial services industry, market trends, and best practices in your field.
* Participate in outreach activities and represent the caisse in the community.

**What We Offer**

* Competitive salary and annual bonus
* 4 weeks of flexible vacation starting in the first year
* Defined benefit pension plan that provides predictable, stable income throughout retirement
* Group insurance including telemedicine
* Reimbursement of health and wellness expenses and telework equipment

**What You Bring to the Table**

* Bachelor's degree in a related field
* A minimum of one year of relevant experience
* Mutual fund representative certificate – Autorité des marchés financiers
* Strong communication skills in both French and English, both oral and written due to the nature of the duties or work tools or because the position involves interactions with language-speaking partners, members, and/or clients.
* Knowledge of current financial, economic, political, and legislative events
* Specialized knowledge of tax, financial, and succession issues for individuals and businesses
* Knowledge of all products and services aimed at caisse members and those offered by Desjardins Business Centres, Desjardins components, and distribution networks, and those offered by competitors
* Knowledge of debt management
* Knowledge of compliance with legislation respecting the distribution of financial products and services
* Understanding of the philosophy and fundamentals of financial services cooperatives
* Knowledge of policies, legislation, and standards related to products and services offered by the caisse
* Knowledge of the Desjardins business processes

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