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Program Manager, Regional Delivery

2 months ago


Vancouver, British Columbia, Canada BC Housing Full time

Job Summary

The Program Specialist, Assigned Portfolio, is a key role within BC Housing, responsible for overseeing the effective and consistent delivery of programs regionally and across the province. This position reports to the assigned supervisor and serves as the primary point of contact for managing a variety of issues related to program delivery.

Key Responsibilities

  • Oversee the execution of program agreements and provide guidance on the development of new programs.
  • Assess regional and provincial requirements and recommend strategies to meet the needs of vulnerable individuals and ensure program success.
  • Manage relationships with stakeholders, including community organizations, government agencies, and other partners.
  • Provide operational input on program development and implementation.
  • Collaborate with senior management to develop and implement program strategies.
  • Ensure compliance with BC Housing policies and procedures.
  • Travel to various sites as required and work evenings and weekends as needed.

Requirements

  • Bachelor's degree in business administration, social services, public administration, or a related field.
  • Extensive experience in senior-level positions within non-profit society management or delivery of social services and community-based programs.
  • Lived and/or significant experience working with indigenous groups in the social housing sector.
  • Or an equivalent combination of education, training, and experience acceptable to the employer.
  • Considerable knowledge and understanding of government social and regulatory programs, non-profit society governance, management, and operations.
  • Sound knowledge of homelessness and the intersection of trauma, mental health, and substance use issues.
  • Proficient in the use of MS Office Applications (Excel, Word, PowerPoint, Outlook).
  • Strong written and oral communication skills.
  • Strong consultative and relationship-building skills.
  • Ability to learn and understand BC Housing's mandate, programs, and policies.
  • Ability to negotiate budgets, contracts, mediate disputes, and resolve conflicts.
  • Ability to provide general management expertise in the successful operation of programs for vulnerable individuals.
  • Ability to build successful partnerships and work together to deliver consistency in programs across the province.
  • Ability to provide advice and assistance regarding financial budgeting and contract management practices.
  • Ability to summarize and explain complex program information and funding requirements.
  • Ability to build dialogue and consensus with multiple stakeholders.
  • Ability to display tact and diplomacy in dealing with a broad range of professions and community stakeholders.
  • Ability to manage multiple issues and projects, coordinate with others, and adapt to changing priorities.
  • Ability to strategize, apply creative thinking, and build on existing and potential strengths in working towards solutions that support the long-term sustainability of the sector.
  • Ability to arrange suitable transportation to various sites.

Working Conditions

  • Criminal Record Check is required.

Language

The language of work is English.