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Food Service Team Member

2 months ago

Burnaby, British Columbia, Canada Nando's Full time
About the Role

We are seeking a highly motivated and detail-oriented Food Service Team Member to join our team at Nando's. As a key member of our restaurant staff, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.

Key Responsibilities
  • Food Preparation and Service
    • Prepare and serve food and beverages to customers in a timely and efficient manner.
    • Operate a cash register and process transactions accurately.
    • Maintain a clean and organized workspace, including the kitchen, dining area, and restrooms.
  • Customer Service
    • Provide exceptional customer service by greeting customers, taking orders, and responding to customer inquiries.
    • Resolve customer complaints in a professional and courteous manner.
  • Teamwork and Communication
    • Work collaboratively with other team members to achieve sales and customer satisfaction goals.
    • Communicate effectively with colleagues and management to ensure seamless service.
  • Inventory and Stock Management
    • Receive and stock inventory, including food, beverages, and supplies.
    • Monitor inventory levels and report any discrepancies to management.
  • Cleaning and Maintenance
    • Maintain a clean and safe working environment, including the kitchen, dining area, and restrooms.
    • Perform cleaning and maintenance tasks as assigned by management.
Requirements
  • Education and Experience
    • No degree, certificate, or diploma required.
    • Will train on the job.
  • Work Conditions and Physical Capabilities
    • Fast-paced environment.
    • Repetitive tasks.
    • Standing for extended periods.
    • Work under pressure.
  • Personal Suitability
    • Reliability.
    • Team player.
Work Environment

Nando's is a fast-paced and dynamic work environment that requires a high level of energy and enthusiasm. As a Food Service Team Member, you will be working in a team-oriented environment with a focus on providing exceptional customer service and ensuring a seamless dining experience for our guests.