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Admissions Coordinator
2 months ago
Join Our Team as an Admissions Coordinator
About the Role:
The Admissions Coordinator plays a vital role in supporting the admission process for residents and families at Southbridge Care Homes. This part-time position is responsible for ensuring a smooth and efficient transition for new residents, while maintaining the highest level of quality care and service.
Key Responsibilities:
- Admission Support: Participate in the resident admission process, including tours, admission, transfers, discharge, and occupancy tracking.
- Rate Reductions and Reporting: Assist with rate reductions, reporting, and government documents.
- Service Setup and Removal: Assist residents and families with setup and removal of services.
- Calendar and Meeting Scheduling: Develop calendars and meeting schedules.
- Liaison and Advocacy: Act as liaison with families and advocate for residents to ensure they are allowed and encouraged to exercise their rights.
- Quality Assurance and Compliance: Adhere to established policies and procedures regarding quality assurance, fire, occupational health and safety, environment, and infection control.
- Record Keeping and Reporting: Maintain internal records and prepare internal reports for the facility as required; maintain confidentiality of all financial, personnel, and resident data; maintain accounting records and handle payments from families and all queries concerning billings from residents and/or families.
- Visitor Management: Greet visitors, determine the purpose of visit; direct visitors to the proper location as appropriate; inform staff of visitor's arrival; present a positive image of the facility to the public; monitor comings and goings of residents from the facility.
- Other Duties: Perform other duties as assigned by the Executive Director.
Requirements:
- Education: Post-secondary diploma in office or business administration (or comparable) preferred.
- Experience: Office and organizational skills with a minimum of one year experience.
- Technical Skills: Knowledge and experience with office equipment, including personal computers, Microsoft Office.
- Language Skills: Ability to read and write English as well as to understand complex verbal and written instructions in English.
