Sales Associate

1 month ago

Calgary, Alberta, Canada Sleep Country Full time

About the Role

We are seeking a highly skilled and motivated Sales Associate to join our team at Sleep Country Canada. As a Sales Associate, you will be responsible for providing exceptional customer service and selling skills to our customers.

Key Responsibilities

  • Provide exceptional service to every customer that walks through our doors
  • Follow up with customers through clienteling and email correspondence
  • Help Casper maintain a healthy sales pipeline by collecting guest contact information and inviting individuals to trial our products
  • Maintain the highest level of product knowledge and expertise
  • Maintain the visual integrity of the space
  • Create and process in-store sales
  • Process and receive inventory replenishments
  • Assist with setting up and executing community programs and events
  • Record and relay recurring customer feedback and insights to internal teams such as tech, marketing, design, and product in order to constantly improve the customer experience

Requirements

  • Excellent communicator with a passion for people
  • Strong written and oral communication skills
  • Effective and expedient problem-solver with a meticulous attention to detail
  • Passionate about Casper's core mission and values
  • Positive attitude and feels there is no task too small
  • Self-starter; entrepreneurial disposition
  • Eager to be at the frontline of a fast-paced and growing brand
  • Must understand and appreciate experiential retail
  • Hours expectation: minimum of 40 hours per week including weekends, based on business needs
  • Mac and Google suite proficiency is a plus

About Sleep Country Canada

Sleep Country Canada is Canada's leading specialty sleep retailer with a purpose to transform lives by awakening Canadians to the power of sleep. We operate under the retailer banners; Sleep Country, Dormez-vous, the rest, Endy, Hush, Silk & Snow and most recently acquired, Casper Canada. We have omnichannel and ecommerce operations including over 300 corporate-owned stores and 18 distribution centers warehouses across Canada. Recognized as one of Canada's Most Admired Corporate Cultures in 2023 by Waterstone Human Capital, Sleep Country is committed to building a company culture of inclusion and diversity where differences are embraced and valued. The Company actively invests in its sleep ecosystem, innovative products, world-class customer experience, communities and its people. For more information about Sleep Country, please visit.

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