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Housekeeping Staff

3 months ago

St Catharines, Ontario, Canada Holiday Inn & Suites Full time
Job Overview

As a Room Maintenance Associate at Holiday Inn & Suites, you will play a crucial role in ensuring our guests enjoy a clean and comfortable environment. This position involves a variety of cleaning and maintenance tasks to uphold our high standards of service.

Employment Details
  • Job Type: Permanent
  • Work Language: English
  • Working Hours: 30 to 40 hours per week
Educational Requirements

No formal education is required for this position.

Work Environment

This role is set in a dynamic atmosphere, primarily within hotels, motels, and resorts.

Key Responsibilities
  • Perform thorough cleaning of floors through sweeping, mopping, and polishing.
  • Dust and maintain furniture cleanliness.
  • Vacuum carpets, area rugs, drapes, and upholstered items.
  • Make beds and change linens to ensure guest comfort.
  • Distribute fresh towels and toiletries as needed.
  • Organize and restock the linen closet.
  • Sanitize kitchen and bathroom fixtures and appliances.
  • Maintain cleanliness in elevators and other common areas.
  • Manage lost and found items responsibly.
  • Respond to guest requests for additional supplies.
  • Provide basic information regarding hotel facilities.
  • Clear debris and empty waste containers.
  • Assist guests with personal hygiene needs as required.
  • Launder clothing and household linens.
  • Perform minor repairs on clothing and linens.
  • Conduct light housekeeping duties.
  • Shop for necessary food and household supplies.
  • Wash windows, walls, and ceilings to maintain a pristine environment.
  • Clean changing rooms and shower facilities.
  • Address and resolve customer complaints or concerns.
Physical Requirements

This position requires the ability to work in a fast-paced environment, manage tight deadlines, and perform repetitive tasks. Candidates should be capable of handling heavy loads and be physically fit, with the ability to bend, crouch, and kneel as needed.

Weight Handling

Ability to lift up to 23 kg (50 lbs).

Personal Attributes

Successful candidates will demonstrate:

  • Punctuality and reliability
  • Client-focused attitude
  • Strong interpersonal skills
  • Excellent verbal communication
  • Flexibility and initiative
  • Good judgment and organizational skills
  • Team-oriented mindset
  • Commitment to ethical standards
Experience

No prior experience is necessary; training will be provided.