Shift Manager

2 months ago


Cambridge, Ontario, Canada Osmow's Shawarma Full time
About the Role

We are seeking a highly skilled Shift Manager to join our team at Osmow's Shawarma. As a Shift Manager, you will be responsible for overseeing the daily operations of our food service establishment, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Leadership and Supervision: Supervise and co-ordinate the activities of our staff who prepare and portion food, ensuring that they are working efficiently and effectively.
  • Inventory Management: Estimate ingredient and supplies required for meal preparation, and maintain accurate records of stock, repairs, sales, and wastage.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner, ensuring that their experience is positive and memorable.
  • Financial Management: Prepare budget and cost estimates, and maintain accurate financial records.
  • Reporting and Communication: Prepare and submit reports to management, and communicate effectively with staff and customers.
Requirements
  • Education: College/CEGEP diploma or equivalent.
  • Experience: 1 year to less than 2 years of experience in a food service establishment.
  • Work Setting: Fast-paced environment with tight deadlines.
  • Transportation: Public transportation is available.
What We Offer
  • Parking: Parking available on site.
  • Work Term: Permanent position.
  • Work Language: English.
  • Hours: 40 hours per week.

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