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Retail Store Team Leader

2 months ago


Surrey, British Columbia, Canada Puri Carpet & flooring Ltd Full time
Job Summary

Puri Carpet & flooring Ltd is seeking a highly skilled Retail Store Supervisor to oversee the daily operations of our retail store. As a key member of our team, you will be responsible for managing sales, inventory, and customer service in a fast-paced environment.

Key Responsibilities
  • Assign sales workers to duties and supervise their activities to ensure efficient sales and customer service.
  • Authorize returns and resolve customer complaints in a professional and timely manner.
  • Prepare sales reports and analyze sales data to inform merchandising decisions.
  • Organize and maintain inventory levels to ensure efficient stock management.
  • Resolve issues that may arise, including supply shortages and customer requests.
Team Management
  • Supervise 1 to 2 team members to ensure effective team performance.
Requirements
  • Excellent oral communication skills to effectively communicate with team members and customers.
  • Organized and able to multitask to manage multiple responsibilities.
Work Environment
  • Work in a fast-paced retail environment with a focus on customer satisfaction.
Experience
  • 1 year to less than 2 years of experience in a retail or supervisory role.
  • Permanent position with a regular 35-hour workweek.
  • English language required for effective communication.