Department Manager

4 weeks ago

Cobourg, Ontario, Canada Société Canadian Tire Full time
Job Title: Supervisor – Department Manager

Are you looking for a challenging role where you can utilize your leadership skills and experience to drive success in a dynamic retail environment? We are seeking a highly motivated and results-driven Supervisor – Department Manager to join our team at Société Canadian Tire.

Job Summary:

As a key member of our store's Management Team, the Supervisor – Department Manager is responsible for leading and managing the department to ensure exceptional customer service, efficient operations, and sales growth. This role requires a strong leader who can motivate and develop a high-performing team, drive sales growth, and maintain a positive store image.

Key Responsibilities:
  • Foster a culture that values excellent customer service and ensures a positive shopping experience for all customers.
  • Maintain the quality of the department's presentation to meet customer expectations and drive sales growth.
  • Plan and manage daily/weekly departmental activities, objectives, and seasonal changeovers to ensure efficient operations and sales growth.
  • Train, supervise, assist, coach, encourage, motivate, inspire, and support team members in their departmental operations to drive sales growth and maintain a positive store image.
  • Manage team members' performance, provide informal and constructive feedback, and recognize achievements and efforts to drive sales growth and maintain a positive store image.
  • Prepare work schedules that meet business needs while working within budget guidelines to ensure efficient operations and sales growth.
  • Assist in selecting and orientating new employees to ensure a smooth onboarding process and drive sales growth.
  • Resolve issues and conflicts while ensuring customer satisfaction and employee satisfaction to drive sales growth and maintain a positive store image.
  • Ensure compliance with Health and Safety regulations to maintain a safe and healthy work environment.
Requirements:
  • Supervisory, leadership, and/or managerial experience or relevant experience in a retail environment.
  • Ability to work shifts (days, evenings, weekends, and holidays) to meet business needs and drive sales growth.
  • Approachable and able to handle physical demands including standing/walking for 8 hours while frequently lifting and carrying items, using a ladder, twisting, turning, and reaching.
  • Ability to plan, organize, communicate, delegate, and follow up team activities and projects to drive sales growth and maintain a positive store image.
  • Strong computer skills and ability to operate cash register (asset).
  • Experience in retail sales, execution, and operations (asset).
What We Offer:
  • An amazingly friendly team environment.
  • Continued career opportunities for growth and development.
  • Profit-sharing (conditions apply).
  • Employee discount.
  • Diverse, inclusive, and safe working environment.
  • Work-life balance.
  • Flexible work hours.
  • Ongoing training and learning opportunities.
  • Scholarship opportunities.
  • Reward and recognition program.
  • Group benefit plan (conditions apply).
  • On-site parking.
  • Public transportation nearby.
  • Free coffee.
  • Working for an employer that's involved in the community.
  • Working for a locally owned business.

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