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Restaurant Operations Manager

2 months ago


Mission, British Columbia, Canada Au Restaurant Ltd Full time
About the Role

We are seeking a highly skilled Restaurant Manager to join our team at Au Restaurant Ltd. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Staff Management: Supervise and manage a team of 5-10 staff members, providing guidance and support to ensure they have the skills and knowledge to perform their duties effectively.
  • Operations Planning: Plan and organize daily operations, including menu planning, inventory management, and scheduling.
  • Cash Handling: Balance cash and complete balance sheets, cash reports, and related forms to ensure accurate financial records.
  • Customer Service: Provide excellent customer service, addressing customer complaints or concerns in a professional and courteous manner.
  • Marketing: Participate in marketing plans and implementation to promote our restaurant and increase sales.
  • Health and Safety: Ensure that all health and safety regulations are followed, maintaining a clean and safe environment for staff and customers.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 3 years to less than 5 years of experience in a restaurant management role
  • Skills: Excellent communication and leadership skills, ability to work under pressure, and a strong attention to detail.
Work Environment

Our restaurant is a fast-paced environment, with a combination of sitting, standing, and walking. You will be required to stand for extended periods and work under pressure to meet deadlines.

Personal Qualities
  • Client Focus: A strong focus on providing excellent customer service and ensuring customer satisfaction.
  • Dependability: A reliable and dependable individual who can be counted on to perform their duties effectively.
  • Communication: Excellent oral and written communication skills, with the ability to communicate effectively with staff, customers, and suppliers.
  • Flexibility: A flexible and adaptable individual who can adjust to changing circumstances and priorities.
  • Team Player: A team player who can work collaboratively with others to achieve common goals.