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Security Supervisor

2 months ago

Toronto, Ontario, Canada Paladin Security Full time
Job Title: Security Supervisor

At Paladin Security, we are seeking a highly skilled and experienced Security Supervisor to join our team. As a Security Supervisor, you will be responsible for providing proactive and reactive security patrols and responses to incidents. You will be required to write reports and investigate routine incidents, as well as respond to emergencies in a quick and efficient manner.

Key Responsibilities:
  • Supervise and lead a team of 8-15 guards
  • Assist in managing day-to-day operations
  • Liaise with clients and management to ensure all site objectives are adhered to
  • Report directly to management and client
  • Train, coach, and support all staff on site and ensure all staff are fully trained and follow site policies and procedures
  • Write reports and investigate routine incidents
  • Respond to coded emergencies in a quick and efficient manner
  • Display excellent customer service skills and be able to work with people who are under stress or in need of medical assistance
  • Monitor for and escalate security concerns
  • Provide security presence and support
  • Utilize verbal de-escalation techniques to manage conflicts
  • Work closely with local Law Enforcement and Emergency Services
  • Access control
  • Line management, crowd control
  • Monitor CCTV Monitoring systems
  • Contractor Escorts
  • Issuing visitor ID badges
  • Conduct periodic foot and mobile patrols as needed or requested
  • Record keeping and drafting daily occurrence and incident reports
  • Updating logs and systems
  • De-escalating any on-site emergencies
  • Providing a high level of customer service
  • Other duties and responsibilities as assigned and requested by the client and management
What We Offer:
  • Extensive training programs to set you up for success
  • Paid Uniforms
  • Advancement and Career Growth Opportunities
  • Competitive Salary rates
  • Company health benefits
  • Coaching and Support
Perks of Choosing Paladin:
  • Various discounts and benefits at the following vendors:
  • GoodLife Fitness - Discounted Gym Memberships
  • TELUS Phone Deals - Discounted Phone deals
  • Toronto FC - Discounted Tickets
  • ROGERS Communications
  • Mark's Work Wearhouse
Prerequisites:
  • Immunization Record - TB 1+2, MMR, Varicella
  • Double Vaccinated - Full Vaccinated from COVID-19 with 2 doses minimum
  • Valid Ontario Security Guard License
  • Valid CPR and First Aid Certification Level C (WSIB approved provider)
  • Vulnerable Sector Check - to be completed upon hire
  • Proficient in English (both oral and written)
  • Must have a minimum 1-2 years of experience in security
  • A diploma in Justice studies/police foundations is considered an asset

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

At Paladin Security, we are dedicated to making the world a safer and friendlier place. If you have superior customer service skills and a passion for helping people, we want to meet you. We believe in promoting from within, respecting people and their differences, providing high-quality service, and always having fun. If you think you have what it takes to join our team, we look forward to hearing from you.