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Cleaning and Security Operations Supervisor

2 months ago

Kitchener, Ontario, Canada ABM Full time

JOB TITLE: Security and Cleaning Operations Supervisor

REPORTING TO: Deputy Soft Service Manager

CONTRACT: Full time permanent

HOURS: 42 hours per week

SHIFT PATTERN: 4 on 4 off Night and Days on Rotation

PAY RATE: £14.31 per hour

ROLE OVERVIEW AND PURPOSE

ABM is seeking a dedicated and diligent Operations Supervisor to oversee our cleaning and security personnel. This role entails the supervision of the cleaning and security teams, ensuring that all tasks are performed to the highest standards. You will be responsible for guiding the team during shifts and addressing any immediate operational challenges that arise.

KEY RESPONSIBILITIES

  1. Overseeing a team of cleaning and security staff
  2. Ensuring that all tasks are completed to a high standard through effective monitoring
  3. Maintaining accurate records and documentation
  4. Regular communication with the Line Manager
  5. Providing training and development for team members
  6. Conducting team briefings to ensure clarity of tasks
  7. Accountability for team performance
  8. Ensuring compliance with health and safety regulations

REQUIRED SKILLS AND EXPERIENCE

  1. Ability to thrive in a fast-paced environment while maintaining composure
  2. Exceptional communication skills for both internal and external interactions
  3. Strong prioritization skills and relationship-building capabilities
  4. Meticulous attention to detail
  5. Customer-oriented mindset
  6. Proactive and solution-focused approach to work
  7. Capability to work independently and take full ownership of responsibilities
  8. Ability to adhere to established processes and guidelines
  9. SIA DS licence is essential; CCTV certification is a plus
  10. Comprehensive five-year checkable employment/education history
  11. Experience in corporate or retail security is advantageous

BENEFITS

ABM is proud to offer a wide range of benefits, including:

  • 24/7 access to a UK-based GP for you and your immediate family
  • Mental health support and life event counseling services
  • Health and fitness programs
  • Financial and legal assistance
  • Cycle to work initiative
  • Access to Lifeworks, our innovative employee app featuring:
  • Exclusive discounts, gift cards, and cashback offers
  • Resources on various topics including health, finance, and family
  • Urgent support services available through online chat or phone

For more information about ABM's benefits, please visit our careers page.

ABOUT ABM

ABM is a leading provider of integrated facility services, committed to fostering a cleaner, healthier, and more sustainable environment. We deliver essential services that enhance the spaces that matter most, including cleaning, engineering, security, and more. Our diverse portfolio spans various industries, ensuring we meet the unique needs of each client. ABM is dedicated to promoting diversity and inclusion in our employment practices.