Current jobs related to Senior Client Experience Specialist - Winnipeg, Manitoba - IG Wealth Management

  • Customer Experience Specialist

    2 weeks ago

    Winnipeg, Manitoba, Canada beBee Professionals Full time

    Job SummarybeBee Professionals is seeking a Client Success Specialist to provide exceptional customer service to our clients in Winnipeg. The successful candidate will possess a Bachelor's degree in Business Administration or a related field, as well as a minimum of two years of experience in customer service or a related field.The ideal candidate will have...

  • Senior Insurance Solutions Specialist

    2 months ago

    Winnipeg, Manitoba, Canada the Ladders Full time

    About the RoleWe are seeking a highly skilled Senior Underwriter to join our team at The Ladders. As a Senior Underwriter, you will play a critical role in customizing insurance solutions for our commercial clients.Key ResponsibilitiesCollaborate with Commercial Insurance Specialists to develop unique insurance solutions for all classes of risk.Work closely...

  • Senior Automation Specialist

    7 days ago

    Winnipeg, Manitoba, Canada Eramosa Engineering Inc. Full time

    Senior Automation SpecialistEramosa Engineering Inc. is seeking a highly skilled Senior Automation Specialist to join our team. The ideal candidate will have experience in PAC/PLC/RPU/RTU/DCS programming for various manufacturer platforms (GE, Emerson, Schneider, Allen-Bradley, Siemens) and SCADA/HMI programming for various manufacturers (GE Proficy iFix, GE...

  • Senior Labour Relations Specialist

    3 weeks ago

    Winnipeg, Manitoba, Canada Canadian North Full time

    Job Title: Senior Labour Relations SpecialistThe Senior Labour Relations Specialist plays a crucial role in supporting the HR team with Labour Relations (LR) functions and initiatives. This position is responsible for providing LR services regarding the interpretation, administration, and application of collective agreements and other Employment/LR...

  • Senior Labour Relations Specialist

    3 weeks ago

    Winnipeg, Manitoba, Canada Canadian North Full time

    Job Title: Senior Labour Relations SpecialistThe Senior Labour Relations Specialist plays a crucial role in supporting the HR team with Labour Relations (LR) functions and initiatives. This position is responsible for providing LR services regarding the interpretation, administration, and application of collective agreements and other Employment/LR...

  • Client Support Specialist

    2 weeks ago

    Winnipeg, Manitoba, Canada beBee Professionals Full time

    BeBee Professionals is looking for a Client Support Specialist to join our team in Winnipeg. The successful candidate will be responsible for providing excellent customer service to our clients, responding to inquiries, and resolving customer complaints.The ideal candidate should have a minimum of two years of customer service experience, excellent...

  • Client Relationship Specialist

    2 weeks ago

    Winnipeg, Manitoba, Canada beBee Professionals Full time

    Job SummaryWe are seeking a Client Relationship Specialist to join our team at beBee Professionals in Winnipeg. The ideal candidate will have a Bachelor's degree in Business Administration or a related field, as well as a minimum of 3 years of experience in customer service and/or customer success.The successful candidate will be responsible for providing...

  • Senior Risk Manager

    1 month ago

    Winnipeg, Manitoba, Canada the Ladders Full time

    Federated Insurance Senior Underwriter RoleWe are seeking a skilled Senior Underwriter to join our team at Federated Insurance. As a Senior Underwriter, you will work closely with our Commercial Insurance Specialists to develop customized solutions for our commercial clients.Key Responsibilities:Collaborate with Commercial Insurance Specialists to identify...

  • Senior Risk Manager

    1 month ago

    Winnipeg, Manitoba, Canada the Ladders Full time

    Federated Insurance Senior Underwriter RoleWe are seeking a skilled Senior Underwriter to join our team at Federated Insurance. As a Senior Underwriter, you will work closely with our Commercial Insurance Specialists to develop customized solutions for our commercial clients.Key Responsibilities:Collaborate with Commercial Insurance Specialists to identify...

  • Senior Underwriter

    1 month ago

    Winnipeg, Manitoba, Canada Northbridge Financial Corporation Full time

    About the RoleFederated Insurance is seeking a highly skilled Senior Underwriter to join our team. As a Senior Underwriter, you will be responsible for customizing insurance solutions for our commercial clients, working closely with our Commercial Insurance Specialists to develop unique solutions for all classes of risk.Key ResponsibilitiesDevelop and...

  • Client Service Specialist

    1 month ago

    Winnipeg, Manitoba, Canada People Corporation Full time

    Job DescriptionWe are seeking a dynamic individual to contribute to the success of People Corporation by providing exceptional service and support to our valued clients. This exciting role includes investigating complex issues, managing client escalations, and developing relationships with clients and insurance companies.The Client Service Specialist...

  • Client Service Specialist

    1 month ago

    Winnipeg, Manitoba, Canada People Corporation Full time

    Job DescriptionWe are seeking a dynamic individual to contribute to the success of People Corporation by providing exceptional service and support to our valued clients. This exciting role includes investigating complex issues, managing client escalations, and developing relationships with clients and insurance companies.The Client Service Specialist...

  • Client Experience Coordinator

    2 weeks ago

    Winnipeg, Manitoba, Canada beBee Professionals Full time

    We are looking for a Client Experience Coordinator to provide exceptional support to our clients. The ideal candidate will have a strong background in customer relations and be able to effectively manage customer accounts.Key Responsibilities:Respond to customer inquiries and resolve complaints in a timely and professional mannerManage customer accounts and...

  • Client Support Specialist

    2 months ago

    Winnipeg, Manitoba, Canada Aliaxis Full time

    Become a part of a prominent provider of plastic piping solutionsAliaxis is a North American organization committed to connecting individuals with essential resources, contributing to a sustainable future.Position OverviewAliaxis is in search of a Client Support Specialist to enhance their team. In this role, you will be integral to the customer support...

  • Client Support Specialist

    2 months ago

    Winnipeg, Manitoba, Canada Aliaxis Full time

    Become a part of a prominent provider of plastic piping solutionsAliaxis is a North American organization committed to connecting individuals with essential resources, contributing to a sustainable future.Position OverviewAliaxis is in search of a Client Support Specialist to enhance their team. In this role, you will be integral to the customer support...

  • Client Support Specialist

    4 weeks ago

    Winnipeg, Manitoba, Canada Aliaxis Full time

    Become a part of a prominent provider of plastic piping solutionsAliaxis is a North American organization committed to connecting individuals with essential resources, contributing to a sustainable future.Position OverviewAliaxis is in search of a Client Support Specialist to enhance their team. In this role, you will be integral to the customer support...

  • Client Support Specialist

    4 weeks ago

    Winnipeg, Manitoba, Canada Aliaxis Full time

    Become a part of a prominent provider of plastic piping solutionsAliaxis is a North American organization committed to connecting individuals with essential resources, contributing to a sustainable future.Position OverviewAliaxis is in search of a Client Support Specialist to enhance their team. In this role, you will be integral to the customer support...

  • Senior Marketing Specialist

    1 month ago

    Winnipeg, Manitoba, Canada Vector Construction Full time

    Job Title: Senior Marketing SpecialistVector Construction is seeking a highly skilled Senior Marketing Specialist to join our team. As a key player in our marketing department, you will be responsible for developing and executing top-notch marketing strategies to drive business growth and increase brand visibility.Key Responsibilities:Develop and implement...

  • Senior Marketing Specialist

    1 month ago

    Winnipeg, Manitoba, Canada Vector Construction Full time

    Job Title: Senior Marketing SpecialistVector Construction is seeking a highly skilled Senior Marketing Specialist to join our team. As a key player in our marketing department, you will be responsible for developing and executing top-notch marketing strategies to drive business growth and increase brand visibility.Key Responsibilities:Develop and implement...

  • Senior Marketing Specialist

    1 month ago

    Winnipeg, Manitoba, Canada Vector Construction Full time

    Job Title: Senior Marketing SpecialistVector Corrosion Technologies is seeking a highly skilled Senior Marketing Specialist to join our team. As a key player in our marketing department, you will be responsible for developing and executing top-notch marketing strategies to drive business growth and increase brand visibility.Key Responsibilities:Develop and...

Senior Client Experience Specialist

2 months ago

Winnipeg, Manitoba, Canada IG Wealth Management Full time
About the Role

The Senior Client Experience Specialist plays a critical role in delivering an exceptional experience to IGM Top Financial Advisors. This position is responsible for providing specialized support to elite advisor teams, enhancing their capacity to cater to and retain high net worth (HNW) and ultra-HNW clients.

Key Responsibilities
  1. Relationship Management: Establish and maintain strong relationships with advisor teams, serving as the primary point of contact for operational inquiries and ensuring resolution according to company policies and procedures.
  2. Complex Case Management: Handle complex cases and coordinate any requiring specialist intervention, ensuring first contact resolution and the most efficient resolution process.
  3. Anticipatory Problem-Solving: Regularly review and anticipate potential issues, providing ideas and continuous improvement approaches to enhance processes and the client experience, fostering an environment of innovation and empowerment.
  4. Risk Assessment and Coordination: Assess risks associated with complex products and services, coordinating work performed by other service departments to ensure timely delivery and avoid financial losses and reputational damage.
  5. Education and Communication: Contribute to the education of advisor teams on processes, policies, and procedures, proactively communicating service concerns and solutions to enhance advisor understanding and collaboration.
  6. Personalized Assistance: Provide expert guidance on requirements for transactions, complex cases, adjustments, and exceptions, ensuring an effortless experience for advisors and clients.
What We Offer

IG Wealth Management is a dynamic organization that values its employees and provides a range of benefits to support their well-being and career growth. Some of the benefits include:

  1. Hybrid Work Environment: A flexible work arrangement that allows employees to balance work and personal life.
  2. Competitive Compensation: A salary and bonus structure that recognizes and rewards employee contributions.
  3. Flexible Benefits Plan: A customizable benefits package that meets the diverse needs of employees and their families.
  4. Parental Leave Top-Up: A generous parental leave policy that supports employees in balancing work and family responsibilities.
  5. Defined Contribution Pension Plan: A retirement savings plan that helps employees build a secure financial future.
  6. Health and Wellness Program: A comprehensive program that promotes physical, mental, social, and financial well-being.
  7. Volunteer Time Off: Paid time off to support employees' community involvement and volunteer work.
  8. Managerial Support: Coaching and development opportunities that help employees grow and succeed in their careers.
  9. Culture of Learning: A culture that values continuous learning and professional development.
  10. Diversity and Inclusion: A commitment to creating an inclusive and diverse work environment that values and celebrates individual differences.