Travel Operations Supervisor

6 days ago

Brampton, Ontario, Canada Nationwide Travel Ltd. Full time
Job Title: Travel Clerk Supervisor

At Nationwide Travel Ltd., we are seeking a highly organized and detail-oriented Travel Clerk Supervisor to join our team.

Key Responsibilities:
  • Coordinate activities with other work units or departments to ensure seamless operations.
  • Establish and maintain work schedules and procedures to optimize productivity.
  • Perform same duties as workers supervised, providing guidance and support as needed.
  • Prepare and submit reports to management, highlighting key performance indicators and areas for improvement.
  • Resolve work problems, provide technical advice, and recommend measures to enhance productivity and product quality.
  • Assist clients/guests with special needs, ensuring exceptional customer service.
  • Coordinate, assign, and review work to ensure timely completion and high-quality results.
  • Hire and train staff in job duties, safety procedures, and company policies.
  • Maintain operation of computer systems, equipment, and machinery, arranging repair work as needed to ensure business continuity and customer service delivery.
  • Requisition materials and supplies to support operational needs.

Requirements:

  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a related field.
  • Ability to work on site, with no option for remote work.

Working Conditions:

  • Work must be completed at the physical location.

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