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Restaurant Operations Manager

2 months ago

Alliston, Ontario, Canada Lazeez Shawarma Full time
About the Role

We are seeking a highly skilled Restaurant Operations Manager to join our team at Lazeez Shawarma. As a key member of our management team, you will be responsible for driving business growth and profitability.

Key Responsibilities
  • Budget Analysis and Management

Analyze and optimize our restaurant's budget to ensure maximum profitability.

Operational Efficiency

Evaluate and improve our daily operations to enhance customer satisfaction and employee productivity.

Revenue Monitoring and Labour Cost Control

Monitor and manage our revenue streams to determine optimal labour costs.

Staff Performance and Development

Monitor and improve staff performance, providing coaching and training to enhance skills and productivity.

Staff Recruitment and Scheduling

Recruit and manage staff schedules to ensure optimal coverage and productivity.

Cash Management and Financial Reporting

Manage cash and complete balance sheets, cash reports, and related forms to ensure accurate financial reporting.

Performance Reviews and Employee Development

Conduct regular performance reviews and develop employee skills to enhance job satisfaction and productivity.

Inventory Management and Cost Control

Organize and maintain inventory to ensure optimal stock levels and minimize waste.

Health and Safety Compliance

Ensure compliance with health and safety regulations to maintain a safe working environment.

Customer Service and Complaint Resolution

Address customer complaints and concerns in a professional and timely manner.

Event Management and Marketing

Manage events and participate in marketing plans to enhance brand visibility and customer engagement.

Leadership and Team Development

Lead and instruct individuals to enhance team productivity and job satisfaction.

Requirements
  • Education

College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year.

Experience

7 months to less than 1 year of experience in a related field.

Work Language

English.

Work Term

Permanent.

Hours

35 hours per week.