Restaurant Operations Manager

4 weeks ago


Lincoln, New Brunswick, Canada Tim Hortons Full time
Job Title: Restaurant Operations Manager

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Tim Hortons. As a key member of our restaurant management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality, service, and cleanliness are consistently met.

Key Responsibilities:
  • Leadership and Management: Supervise and motivate a team of 5-10 employees to achieve sales and customer satisfaction goals.
  • Operational Efficiency: Implement operational procedures to ensure efficient service delivery, manage inventory, and maintain a clean and safe work environment.
  • Customer Service: Provide excellent customer service, address customer complaints, and ensure that customer feedback is addressed promptly.
  • Financial Management: Balance cash, complete balance sheets, and manage budgets to ensure financial stability.
  • Marketing and Sales: Participate in marketing plans and implementation to drive sales and customer growth.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a restaurant management role.
  • Skills: Excellent leadership and communication skills, ability to work under pressure, and strong attention to detail.
Work Environment:

Our restaurant is a fast-paced environment with a combination of sitting, standing, and walking. You will be required to stand for extended periods and work under pressure to meet sales and customer satisfaction goals.

What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career advancement and professional growth.
  • Recognition: Recognition as a valued member of our team.


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