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Retail Store Manager

2 months ago

Strathmore, Canada PETRO CANADA Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at PETRO CANADA. As a key member of our retail operations team, you will be responsible for overseeing the day-to-day activities of our retail store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Authorize Payments: Verify and approve payments by cheque, ensuring accuracy and compliance with company policies.
  • Merchandise Management: Order and manage inventory levels, ensuring optimal stock levels and minimizing waste.
  • Customer Service: Resolve customer complaints and issues in a professional and courteous manner, ensuring customer satisfaction and loyalty.
  • Team Leadership: Supervise and coordinate the activities of 5-10 team members, providing guidance, support, and feedback to ensure team success.
  • Store Operations: Establish and maintain work schedules, ensuring adequate staffing levels and minimizing overtime.
  • Inventory Control: Organize and maintain inventory, ensuring accurate stock levels and minimizing losses.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of retail experience.
  • Language: English (work language).
  • Work Hours: 35 hours per week.