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Housing Specialist for High-Risk Populations

4 weeks ago

Surrey, British Columbia, Canada Fraser Health Full time
Job Title: Housing Consultant, High Health Risk Populations

Job Summary:

The Housing Consultant, High Health Risk Populations, plays a critical role in supporting the vision, values, and purpose of Fraser Health by providing leadership in the delivery of emergency, residential, and supported housing programs and services. This position is responsible for leading the planning, development, implementation, and evaluation of multi-year housing plans and services that meet the goals and objectives of the program and align with Fraser Health's strategic plan.

Key Responsibilities:

  • Develops and implements comprehensive multi-year supportive housing plans for high health risk populations, ensuring alignment with best practices and Fraser Health's strategic plan.
  • Liaises with non-profit agencies and private service providers to develop housing opportunities and acts as an intermediary between Fraser Health, non-profit societies, municipalities, and BC Housing.
  • Coordinates quality improvement and risk management activities, facilitates the implementation of approved modifications, and evaluates process effectiveness to ensure optimal use of organizational resources and safe delivery of client care.
  • Monitors initiatives, takes corrective action to ensure implementation strategies and services continue to operate efficiently and effectively, and identifies, documents, and follows up on risk management and quality issues.
  • Participates in evaluative research initiatives, initiative planning, and evaluation activities, taking an interdisciplinary and consultative approach, and establishes relationships with stakeholders to optimize program and service access and flow.
  • Ensures effective client access and flow within programs/services by incorporating standardization of practice, quality, and system effectiveness parameters, and collaborates with leaders to promote a seamless transition and innovative client-centred access and flow solution to programs/services.
  • Develops and implements mitigation strategies, as needed, to correct gaps in access and flow to programs/services, and expedites the access and flow of clients by identifying the appropriate intake of clients between acute and community.
  • Reviews referrals, assesses the status of clients, and available resources, monitors daily priorities related to access and flow, identifies barriers, and escalates appropriately, and ensures appropriate organizational structures and processes are in place to promote safe and timely client transitions throughout sites and into community.
  • Collaborates with Fraser Health program leadership, BC Housing, and/or other partnerships to research and develop appropriate housing models and policy, ensures supportive housing plans meet the needs of the community, and supports and builds on community capacity.
  • Develops benchmarks and evaluation tools that measure supportive housing services performance indicators, including appropriate client and program indicators, consumer feedback, service delivery trends, emergent patterns, and innovations to support a quality improvement approach to supportive housing in keeping with Fraser Health frameworks.
  • Ensures ongoing relevance and progress towards regional goals that are in keeping with the mandate of Fraser Health, works collaboratively with BC Housing and other provincial and federal authorities and organizations to provide the resources and contacts necessary for sourcing and developing alternative housing models, and represents Fraser Health at various homelessness planning tables at the municipal and provincial level as appropriate.
  • Liaises with the Ministry of Health regarding funding structures for housing models and keeps up to date on funding mechanisms and various approaches to providing housing to people with high health risks, and participates as a member of the Community Health Services teams in developing policy, priority setting, systems thinking, and strategic planning and resource allocation decisions as they relate to housing services.
  • Consults with various Fraser Health leadership teams regarding housing initiatives that affect high health risk populations in the region and recommends appropriate strategies, develops and maintains a database system to track high health risk population housing management information, extracts information to assist in program planning and evaluation, and prepares an annual high health risk populations Housing Report and/or other ad hoc reports.
  • Develops and maintains liaisons with health care facilities, community organizations and agencies, as well as, municipal, provincial, and federal government agencies regarding partnerships, funding opportunities, and service delivery.

Qualifications:

Bachelor's Degree in Social Sciences or related discipline, plus a minimum five years in housing and policy development, analysis, and management of diverse non-profit community housing programs, preferably for high health risk populations.

Competencies:

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring, and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities:

  • Demonstrated knowledge of housing (supportive living) principles, best practices, and trends in not-for-profit community settings related to high health risk populations.
  • Demonstrated knowledge of housing (supportive living) needs, services, and issues for high health risk populations.
  • Demonstrated knowledge of the broad determinants of health.
  • Demonstrated abilities in managing complex projects and programs.
  • Knowledge of other health care disciplines and their role in health care.
  • Ability to operate a PC and effectively utilize a variety of software applications such as word processing, spreadsheets, database, and e-mail.
  • Physical ability to perform the duties of the position.