Sales Support Specialist
1 week ago
Job Summary:
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Ben-Mor. As a key member of our sales department, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Provide product information and advice to customers, ensuring they receive the best possible service.
- Process customer orders and manage sales transactions with accuracy and efficiency.
- Collaborate with internal teams to resolve customer complaints and concerns.
- Stay up-to-date on product knowledge and sales strategies to provide expert advice to customers.
Requirements:
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
- Proven customer service experience, with a strong track record of resolving customer complaints and concerns.
- Ability to work in a fast-paced environment, with multiple priorities and deadlines.
- Fluency in French and professional English (spoken and written).
- Mastery of metric and imperial systems of measurement.
Preferred Qualifications:
- Administrative, sales, or customer service training.
- 1-3 years of sales or customer service experience, with knowledge of sales techniques.
What We Offer:
- Group insurance on Day 1 (health, dental, vision, travel, etc.).
- Three weeks vacation the first year.
- Paid vacation during holidays - the business is closed.
- Dynamic work environment.
- And even more
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