Sales Support Specialist

1 week ago


SaintHyacinthe, Quebec, Canada Ben-Mor Full time

Job Summary:

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Ben-Mor. As a key member of our sales department, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide product information and advice to customers, ensuring they receive the best possible service.
  • Process customer orders and manage sales transactions with accuracy and efficiency.
  • Collaborate with internal teams to resolve customer complaints and concerns.
  • Stay up-to-date on product knowledge and sales strategies to provide expert advice to customers.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
  • Proven customer service experience, with a strong track record of resolving customer complaints and concerns.
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines.
  • Fluency in French and professional English (spoken and written).
  • Mastery of metric and imperial systems of measurement.

Preferred Qualifications:

  • Administrative, sales, or customer service training.
  • 1-3 years of sales or customer service experience, with knowledge of sales techniques.

What We Offer:

  • Group insurance on Day 1 (health, dental, vision, travel, etc.).
  • Three weeks vacation the first year.
  • Paid vacation during holidays - the business is closed.
  • Dynamic work environment.
  • And even more


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