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Jewelry Retail Team Leader

3 months ago

Victoria, British Columbia, Canada Westshore Jewelry Full time
Job Overview

We are seeking a dedicated Jewelry Department Supervisor to oversee our jewelry operations at Westshore Jewelry. This role involves managing a team and ensuring the smooth functioning of the department.

Employment Details
  • Employment Type: Temporary
  • Working Language: English
  • Weekly Hours: 35 hours
Qualifications
  • Education: Secondary (high) school graduation certificate or equivalent experience
Key Responsibilities
  • Supervise and mentor staff, including apprentices and design teams.
  • Delegate tasks to sales personnel effectively.
  • Recruit, train, and develop team members.
  • Authorize financial transactions and manage payments.
  • Procure merchandise and manage inventory levels.
  • Handle returns and exchanges of products.
  • Create and manage work schedules for staff.
  • Engage in direct sales and customer service.
  • Compile reports regarding sales performance and staffing issues.
  • Address customer inquiries, complaints, and supply challenges.
  • Maintain organized inventory and oversee daily operations.
  • Manage cash handling and financial records.
  • Supervise both office and volunteer personnel.
  • Implement online marketing strategies and promote e-commerce initiatives.
Technical Skills
  • Proficient in iOS and MS Outlook.
  • Knowledgeable in Search Engine Optimization (SEO) and Social Media platforms.
Work Environment
  • Fast-paced and dynamic work setting.
  • Ability to work under pressure and meet tight deadlines.
  • Attention to detail is crucial.
  • Must be able to stand for extended periods and distinguish colors.
Personal Attributes
  • Strong accuracy and client-focused approach.
  • Excellent interpersonal and communication skills.
  • Highly organized and reliable team player.
  • Demonstrates initiative and sound judgment.
  • Ability to multitask effectively.
Experience Requirements
  • 1 to 2 years of relevant experience in a supervisory role.
Compensation and Benefits
  • Financial Benefits: Commission-based earnings.
  • Additional Benefits: Free parking and on-site amenities available.
Community Support Initiatives
  • Engagement in programs supporting newcomers, youth, veterans, Indigenous people, and visible minorities.