Customer Service Representative

1 month ago

Rankin Inlet, Canada CIBC Full time
About CIBC

CIBC is a leading financial institution dedicated to helping our clients, employees, and shareholders achieve their goals. Our business culture is built on three core values: Trust, Teamwork, and Accountability.

Job Summary

We are seeking a talented and motivated individual to join our team of customer service professionals. As a Customer Service Representative, you will play a critical role in delivering exceptional service and building lasting relationships with our clients.

Key Responsibilities
  • Provide exceptional customer service to clients through various channels, including phone, email, and in-person interactions.
  • Resolve client issues and concerns in a timely and professional manner.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Stay up-to-date on product and service offerings to provide accurate information to clients.
What We Offer

CIBC is committed to recognizing and rewarding our employees for their hard work and dedication. We offer a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, and employee share purchase plan.

We also provide opportunities for growth and development through training and mentorship programs. Our goal is to create a work environment that is inclusive, diverse, and supportive of our employees' well-being.

Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong problem-solving and analytical skills.
  • High school diploma or equivalent required; post-secondary education an asset.
Why Work at CIBC?

CIBC is a company that values its employees and is committed to creating a work environment that is inclusive, diverse, and supportive. We offer a competitive salary, benefits, and opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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