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Senior Manager, Operational Due Diligence and Advisory
2 months ago
We are seeking a highly experienced Senior Manager to join our Due Diligence and Advisory team at the Ontario Teachers' Pension Plan Board. As a key member of our team, you will play a critical role in conducting operational due diligence on external managers and key service providers in support of our investment departments.
Key Responsibilities- Oversee or lead the planning and execution of operational due diligence engagements in respect of external managers in accordance with our Board's External Manager Due Diligence Policy.
- Conduct and oversee operational due diligence on external managers and key service providers in support of our external manager program.
- Develop and maintain a deep understanding of each external manager's internal controls, deal/trade process flows, fund transfer, settlement, custody, and valuation processes, performance and risk measurement activities, regulatory and compliance environment, information technology systems and capabilities, cybersecurity programs, as well as business continuity and disaster recovery procedures.
- Deliver operational risk assessments to internal stakeholders, including the Director and MD, DDA, as well as the CFO, Investment teams, Legal and others as required.
- Prepare assessments outlining key operational risks and potential mitigants for each external manager.
- Build strong business relationships with internal stakeholders, as well as external partners and advisors to support and deliver upon our investment objectives.
- Ensure exceptional service is provided by proactively addressing concerns/issues and responding to inquiries and requests from the Investment departments.
- Work with various internal departments to ensure the efficient and effective use of resources.
- Ensure best practices are reflected and augmented periodically within the Group to address emerging risks, new investment strategies, and other material developments.
- Liaise with other pension plans, investment managers, and industry participants to develop a fulsome understanding of investment strategies and fund structures, discuss industry trends and best practices, as well as various operational and due diligence matters.
- Provide value-added advisory services to internal and external stakeholders, including external fund operational infrastructure design and support, support of investment program buildouts, market infrastructure analysis, transaction structuring, and strengthening internal oversight processes to reduce operational risk.
- Engage, motivate, develop, and retain a high-calibre team; provide leadership and mentoring to the team, coach and develop staff to their full potential.
- Support development of team's performance goals, prioritize resource deployment, oversee service standards, and ensure consistency of Group deliverables.
- Lead by example and demonstrate our values consistently in interactions across all levels of the organization and with external partners.
- Relevant university degree(s) in Finance, Accounting, Commerce, or related field.
- A master's degree in finance and/or accounting, CPA, CFA, CAIA, or other equivalent designations is an asset.
- Strong knowledge and understanding of different public and private market investment strategies, public market infrastructure, and supporting operational processes and systems.
- Understanding of deal/trade lifecycles, cybersecurity, technology infrastructure, business continuity, disaster recovery planning, and regulatory environment for investment managers operating in major jurisdictions.
- Extensive professional work experience (8+ years) postgraduate, with direct experience in the alternative investment industry, investment operations, middle office, and/or fund accounting experience in a management role an asset.
- Successful track record in leadership and people management, experience in evaluating and improving internal control processes, preparing formal documentation and presentations, and communicating materials to senior management.
