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Gatehouse Operations Specialist

2 months ago

Malahat, British Columbia, Canada RLC Park Services Full time

Job Summary:

The Park Revenue Collector/Gatehouse Operations Specialist is responsible for the day-to-day revenue collections within specific parks in a region or bundle area. This role is a key contributor to the success of RLC Park Services.

Key Responsibilities:

  • Contribute to ensuring the Permit area is safe, clean, and functional.
  • Collect revenue from all Park Campground users.
  • Handle Discover Camping Reservations.
  • Provide information to current and potential Park users.

Specific Responsibilities:

  • Collection procedures: Set up float and McBees. Register campers using the One-Write camping permit and/or self-registration envelopes and/or computer.
  • Be aware of any problems and potential problem campers and refuse entry if necessary. If questionable, notify security as to potential problem camper, site number, etc.
  • When campground is full, post "Closed" sign in designated area.
  • End of shift: Make new float. Cash out. Complete daily summary. Deposit money and cash-out sheet in safe.
  • Issue Refunds as necessary.
  • Liaison with BC Parks office and local tourism centres to inform them on the campground attendance and available space.
  • Discover Camping: Have prepared and be knowledgeable of all incoming reservations. Allocate sites to incoming reservation holders. Register reservation holders.