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Retail Sales Associate

2 months ago

Cochrane District, Canada Canada Post Corp Full time

Job Summary

Canada Post Corp is seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our retail team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a high level of postal products, services, and delivery knowledge.

Key Responsibilities

  • Customer Service
    • Provide exceptional customer service to internal and external customers
    • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Transaction Processing
    • Process financial transactions (cash, cheques, debit & credit card payments)
    • Operate a computer point of sale system
  • Mail Operations
    • Receive, sort, sequence and batch mail items
    • Operate mail processing equipment (clearing jams, remove mail from sorting machines, etc.) where applicable
  • Inventory Management
    • Maintain floor displays
    • Conduct merchandizing and inventory control

Requirements

  • Education
    • High school diploma or equivalent required
  • Experience
    • Experience in customer service in a retail environment
    • Sales experience is an asset
    • Experience working in a production environment is an asset
  • Skills
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment
    • Basic math skills and accuracy with handling cash and processing transactions

Working Conditions

  • Physical Demands
    • Be required to stand in one place for up to 3.5 hours at a time
    • Exercise physical effort in the handling of mail items weighting up to 22.7 kilograms (50 lbs) and carrying mail items weighing up to 15.9 kilograms (35 lbs) and bending, reaching, lifting, carrying, etc.
  • Work Environment
    • Work in a retail environment with frequent customer interactions
    • Work in a fast-paced environment with multiple priorities and deadlines

What We Offer

  • Competitive Salary
    • $22.68 per hour
  • Benefits
    • Eligible for benefits package including health, dental, and vision insurance
  • Opportunities for Advancement
    • Opportunities for career advancement and professional growth